Dog Daycare & Boarding Shift Leader

Hounds Town Atlanta - Smyrna; Smyrna (GA); On-site; USD 34,000 - 48,000; Part time

Benefits offered by this job

Employee discounts

Training & development

Job summary

Hounds Town Atlanta - Smyrna is seeking a Dog Daycare Shift Leader to oversee daily operations, ensure safety, and maintain an engaging environment for dogs and staff. You will supervise staff, monitor dog behavior, and communicate with pet parents to deliver exceptional service.

The role requires leadership, strong communication, and the ability to multitask in a fast-paced setting. Weekend and holiday availability is required, with 25–35 hours per week and on-call responsibilities.

Qualifications

• Experience in dog daycare, pet care, or animal handling.
• Leadership skills with the ability to manage a team effectively.
• Strong communication and customer service skills.
• Knowledge of dog behavior and safety protocols.
• Ability to multitask and work in a fast-paced environment.
• Pursuing Bachelor's or postgraduate
• Client relations

Responsibilities

• Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service.
• Monitor dog behavior and intervene when necessary to maintain a safe play environment.
• Train and support staff, providing guidance on handling dogs, customer interactions, and daycare procedures.
• Communicate with pet parents, addressing concerns, providing updates, and ensuring excellent customer service.
• Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments.
• Ensure facility cleanliness, following sanitation protocols to maintain a hygienic environment.
• Handle administrative tasks, such as check-ins, payments, and record-keeping.
• Open or close the facility, depending on shift responsibilities. (AM and PM)
• Must be able to work weekends and holidays
• Minimum 25-35 hrs per week
• Must be able to be on call for operations
• Must be able to handle chaos
• Must be able to be proactive & bring new ideas
• Must be able to take constructive criticism

Skills

Leadership

Communication

Customer service

Dog behavior

Multitasking

Team leadership

On-call

Client relations

Education

Pursuing Bachelor's or higher

Job description

Benefits:

• Employee discounts
• Training & development

A Dog Daycare Shift Leader plays a crucial role in overseeing daily operations, ensuring smooth workflow, and maintaining a safe and engaging environment for dogs and staff.

Responsibilities:

• Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service.
• Monitor dog behavior and intervene when necessary to maintain a safe play environment.
• Train and support staff, providing guidance on handling dogs, customer interactions, and daycare procedures.
• Communicate with pet parents, addressing concerns, providing updates, and ensuring excellent customer service.
• Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments.
• Ensure facility cleanliness, following sanitation protocols to maintain a hygienic environment.
• Handle administrative tasks, such as check-ins, payments, and record-keeping.
• Open or close the facility, depending on shift responsibilities. (AM and PM)
• Must be able to work weekends and holidays
• Minimum 25-35 hrs per week
• Must be able to be on call for operations
• Must be able to handle chaotic
• Must be able to be proactive & bring new ideas
• Must be able to take constructive criticism

Qualifications:

• Experience in dog daycare, pet care, or animal handling.
• Leadership skills with the ability to manage a team effectively.
• Strong communication and customer service skills.
• Knowledge of dog behavior and safety protocols.
• Ability to multitask and work in a fast-paced environment.
• Pursing bachelors or post graduate
• Client relations