Dog Daycare Shift Lead

DOG TIRED SUMMERVILLE LLC

Summerville (SC)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Benefits offered by this job

401(k) matching

Paid time off

Dental insurance

Vision insurance

Employee discounts

Opportunities for advancement

Job summary

DOG TIRED SUMMERVILLE LLC is seeking a Back of House Lead to manage operations at our dog daycare facility. The role requires supervising staff, ensuring the safety and cleanliness of the environment, and overseeing the care of dogs in our programs.

The ideal candidate will possess leadership skills, a strong knowledge of animal care, and experience in a similar setting. Benefits include competitive pay, opportunities for advancement, and a fun, rewarding work atmosphere.

Qualifications

Minimum of 1+ years in a supervisory role in dog daycare or animal care.
Strong knowledge of dog care and behavior.
Comfortable handling all breeds and sizes of dogs.

Responsibilities

Oversee daily operations of the back-of-house at the dog daycare.
Supervise, train, and mentor the back-of-house team.
Ensure cleanliness and safety standards are maintained.

Skills

Supervisory skills

Knowledge of dog behavior

Excellent communication

Multitasking ability

Education

High School Diploma or Equivalent

Tools

Computer skills for record-keeping

Job description

Benefits

401(k) matching
Company parties
Dental insurance
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Vision insurance
Wellness resources

About Us

At Dog Tired, we are dedicated to providing a fun, safe, and loving environment for dogs of all breeds and sizes. Our state‑of‑the‑art daycare and lodging facility offers premium services to pet parents, ensuring their furry friends are cared for like family. We are looking for an experienced and dedicated Back of House Lead to join our team and help manage the operational side of our facility, ensuring a seamless experience for both pets and staff.

Education & Experience

Education: High School Diploma or Equivalent
Prior experience: Minimum 1 year prior work related experience and leadership experience required.

Position Overview

The Back of House Lead is responsible for overseeing the daily operations of the back‑of‑house at our dog daycare and boarding facility. This includes supervising daycare/lodging staff, maintaining cleanliness, ensuring the safety and well‑being of the dogs, and managing supplies and resources. The ideal candidate is a natural leader with a passion for animal care and excellent organizational skills.

Key Responsibilities

Team Leadership:
- Supervise, train, and mentor the back‑of‑house team, including daycare attendants/pet techs.
- Discuss job performance problems with employees to identify causes and resolve issues.
- Train or instruct employees in job duties and company policies or arrange for training to be provided.
- Create and manage staff schedules to ensure proper coverage for daycare, lodging, and cleaning tasks.
- Proceed on a job without requiring detailed instructions.
- Foster a positive and supportive team environment.
- Stress tolerance: Able to make sound decisions, lead effectively, and remain calm under highly stressful and unexpected situations.
- Flexibility: Confident in applying own skills and abilities to new situations.
- Attend company management meetings to exchange ideas for improvements, discussion of further training of self or employees.
- Assist Managers in day‑to‑day office tasks including reaching sales goals, assisting with marketing strategies & hiring employees as necessary.
Dog Care:
- Oversee the feeding, exercise, and overall care of dogs in our daycare and lodging programs.
- Monitor dog health and behavior, addressing any concerns with appropriate team members and communicating with pet parents as needed.
- Ensure dogs are grouped appropriately for playtime & enrichment activities based on size, temperament, and behavior.
- Ensure daily enrichment procedures are followed.
Facility Operations:
- Maintain a clean, safe, and sanitary environment in all back‑of‑house areas, including sleeping areas, play areas, and grooming spaces.
- Oversee daily cleaning protocols, ensuring compliance with health and safety standards.
- Manage inventory of food, cleaning supplies, and other materials, placing orders as necessary.
Safety & Compliance:
- Ensure that all staff follow safety protocols for handling dogs and equipment.
- Monitor and maintain back‑of‑house equipment, ensuring all tools and resources are in safe working order.
- Ensure compliance concerning animal care and workplace safety.
Administrative Duties:
- Keep accurate and detailed records of dog care, including feeding schedules, medications, and any behavioral notes.
- Collaborate with front‑of‑house staff to communicate any special requirements or updates on individual dogs.
- Client Service: Deals effectively and courteously with clients regarding status of animals or any issues.
- Answer phones, check in, check out, when necessary.
- Excellent computer skills, a must.
Other Duties As Assigned.

Qualifications

Minimum of 1+ years of experience in a supervisory role, ideally in a dog daycare, lodging or animal care facility.
Strong knowledge of dog behavior and care practices.
Excellent communication and leadership skills.
Ability to multitask in a fast‑paced, sometimes physically demanding environment.
Comfortable handling dogs of all breeds, sizes, and temperaments.
Basic computer skills for record‑keeping and inventory management.
CPR and First Aid training for animals (preferred but not required). We do offer this training to our staff.

Physical Requirements

Ability to lift up to 50 lbs.
Comfortable standing, walking, and bending for extended periods.
Ability to work in a noisy, active environment with various breeds and sizes of dogs.

Perks & Benefits