Shift Leader - Afternoon & Weekend

Smyrna Truck; Smyrna (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Smyrna Truck is seeking a Dog Daycare Shift Leader to oversee daily operations, ensure safety, manage staff, and maintain a clean, engaging environment for dogs and clients.

The role requires supervising staff, handling scheduling, communicating with pet parents, and upholding sanitation protocols while on weekends/holidays and 30-40 hours per week. You will train staff, monitor behavior, and respond to emergencies, with on-call duties and ability to work in a fast-paced setting.

Qualifications

• Experience in dog daycare, pet care, or animal handling.
• Leadership skills with the ability to manage a team effectively.
• Strong communication and customer service skills.
• Knowledge of dog behavior and safety protocols.
• Ability to multitask and work in a fast-paced environment.
• Pursuing bachelors or post graduate.

Responsibilities

• Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service.
• Monitor dog behavior and intervene when necessary to maintain a safe play environment.
• Train and support staff, providing guidance on handling dogs, customer interactions, and daycare procedures.
• Communicate with pet parents, addressing concerns, providing updates, and ensuring excellent customer service.
• Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments.
• Ensure facility cleanliness, following sanitation protocols to maintain a hygienic environment.
• Handle administrative tasks, such as check-ins, payments, and record-keeping.
• Open or close the facility, depending on shift responsibilities. (AM and PM)
• Must be able to work weekends and holidays
• Minimum 30-40 hrs per week
• Must be able to be on call for operations
• Must be able to handle chaotic environments
• Must be able to be proactive & bring new ideas
• Must be able to take constructive criticism

Skills

Dog daycare experience

Leadership

Customer service

Dog behavior knowledge

Multitasking

Client relations

Education

Pursuing bachelor's or postgraduate

Job description

A Dog Daycare Shift Leader plays a crucial role in overseeing daily operations, ensuring smooth workflow, and maintaining a safe and engaging environment for dogs and staff.

Responsibilities

• Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service.
• Monitor dog behavior and intervene when necessary to maintain a safe play environment.
• Train and support staff, providing guidance on handling dogs, customer interactions, and daycare procedures.
• Communicate with pet parents, addressing concerns, providing updates, and ensuring excellent customer service.
• Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments.
• Ensure facility cleanliness, following sanitation protocols to maintain a hygienic environment.
• Handle administrative tasks, such as check-ins, payments, and record-keeping.
• Open or close the facility, depending on shift responsibilities. (AM and PM)
• Must be able to work weekends and holidays
• Minimum 30-40 hrs per week
• Must be able to be on call for operations
• Must be able to handle chaotic environments
• Must be able to be proactive & bring new ideas
• Must be able to take constructive criticism

Qualifications

• Experience in dog daycare, pet care, or animal handling.
• Leadership skills with the ability to manage a team effectively.
• Strong communication and customer service skills.
• Knowledge of dog behavior and safety protocols.
• Ability to multitask and work in a fast-paced environment.
• Pursing bachelors or post graduate
• Client relations