Dog Daycare & Boarding Shift Leader

Smyrna Truck; Smyrna (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Job summary

Smyrna Truck is seeking a Dog Daycare Shift Leader to supervise daily daycare operations, ensuring staff follow safety protocols, cleanliness, and top-notch customer service. You will monitor dog behavior, intervene when needed, and train team members on handling dogs and daycare procedures.

Responsibilities include scheduling, maintaining sanitation, handling payments and check-ins, and opening/closing shifts.

Qualifications

• Experience in dog daycare, pet care, or animal handling.
• Leadership skills with the ability to manage a team effectively.
• Strong communication and customer service skills.
• Knowledge of dog behavior and safety protocols.
• Ability to multitask and work in a fast‑paced environment.
• Pursing bachelors or post graduate.
• Client relations

Responsibilities

• Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service.
• Monitor dog behavior and intervene when necessary to maintain a safe play environment.
• Train and support staff, providing guidance on handling dogs, customer interactions, and daycare procedures.
• Communicate with pet parents, addressing concerns, providing updates, and ensuring excellent customer service.
• Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments.
• Ensure facility cleanliness, following sanitation protocols to maintain a hygienic environment.
• Handle administrative tasks, such as check-ins, payments, and record-keeping.
• Open or close the facility, depending on shift responsibilities. (AM and PM)
• Must be able to work weekends and holidays
• Minimum 25-35 hrs per week
• Must be able to be on call for operations
• Must be able to handle chaotic
• Must be able to be proactive & bring new ideas
• Must be able to take constructive criticism

Skills

Dog daycare experience

Leadership

Customer service

Safety protocols

Multitasking

On-call flexibility

Education

Pursuing Bachelor's or higher

Job description

Benefits:

• Employee discounts


• Training & development

Dog Daycare Shift Leader

Responsibilities:

• Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service.


• Monitor dog behavior and intervene when necessary to maintain a safe play environment.


• Train and support staff, providing guidance on handling dogs, customer interactions, and daycare procedures.


• Communicate with pet parents, addressing concerns, providing updates, and ensuring excellent customer service.


• Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments.


• Ensure facility cleanliness, following sanitation protocols to maintain a hygienic environment.


• Handle administrative tasks, such as check-ins, payments, and record-keeping.


• Open or close the facility, depending on shift responsibilities. (AM and PM)


• Must be able to work weekends and holidays


• Minimum 25-35 hrs per week


• Must be able to be on call for operations


• Must be able to handle chaotic


• Must be able to be proactive & bring new ideas


• Must be able to take constructive criticism

Qualifications:

• Experience in dog daycare, pet care, or animal handling.


• Leadership skills with the ability to manage a team effectively.


• Strong communication and customer service skills.


• Knowledge of dog behavior and safety protocols.


• Ability to multitask and work in a fast‑paced environment.


• Pursing bachelors or post graduate


• Client relations