Hotel Workforce Scheduler (On-Call)

MGM Resorts International; Las Vegas (NV); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Wellness programs

Discounts on hotel, F&B, retail, and娱乐

Free meals in employee dining room

Free parking

Health & Income Protection

Professional development and volunteer

Job summary

MGM Resorts International in Las Vegas is seeking an On Call Workforce Management Specialist to oversee high-volume scheduling, ensure accurate timekeeping, and partner with leaders to meet staffing needs.

The role emphasizes attention to detail, collaboration, and adherence to labor agreements to support seamless guest experiences. Ideal for candidates with Excel expertise and administrative experience in a dynamic environment.

Qualifications

• Must be 21 years of age or older.
• 2+ years of relevant experience.
• Proficiency in Microsoft Excel.

Responsibilities

• Manage daily scheduling tasks, including leave requests and callouts.
• Serve as a subject matter expert on Workforce Management software and processes.
• Collaborate with department leaders to create scheduling solutions reflecting business demands and staffing levels.
• Suggest scheduling changes and create new business models.
• Identify best practices to enhance staffing while adhering to labor agreements and scheduling ethics.
• Ensure scheduling complies with current laws and regulatory requirements.
• Monitor and communicate system issues and downtime.
• Track and report KPIs such as Service Level, Occupancy, Abandon rates, ASA and AHT.

Skills

Excel proficiency

Scheduling

Administrative experience

Job description

MGM Resorts International in Las Vegas is seeking an On Call Workforce Management Specialist to oversee high-volume scheduling, ensure accurate timekeeping, and partner with leaders to meet staffing needs.

The role emphasizes attention to detail, collaboration, and adherence to labor agreements to support seamless guest experiences. Ideal for candidates with Excel expertise and administrative experience in a dynamic environment.