Hotel Shuttle Driver

Marcus Hotels & Resorts; Omaha (NE); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Free meal

Room discounts

Restaurant discounts

Free parking

Movie coupons

Career growth

Early wage access

Paid time off

Health insurance

Job summary

The Omaha Marriott Downtown is seeking a Shuttle Driver/Bell-person to warmly escort guests, assist with luggage, and acquaint them with rooms and hotel features. Located in downtown Omaha, the role emphasizes hospitality, professionalism, and guest satisfaction.

Shifts are evenings and nights (Hours: 7PM-1AM / 8PM-2PM; hours may vary). This is an opportunity to grow within Marcus Hotels & Resorts, with benefits and access to career advancement across properties.

Qualifications

• Valid driver's license and good driving record.
• Ability to understand and follow written and/or verbal instructions.
• Ability to effectively communicate verbally in English.
• Ability to read English to ascertain information from luggage tags and claim checks and to write numbers and names on claim checks and rooming lists.
• Ability to grasp, lift, and carry or move packages and luggage up to 45lbs continuously throughout shift.
• Ability to stand, walk, or sit and continuously perform essential job functions.
• Sufficient manual dexterity in one hand to load and unload luggage.
• Ability to perform tasks requiring bending, stooping, kneeling and walking significant distances on property.

Responsibilities

• Greet guests with friendly and sincere welcome.
• Retrieve guest items from cars, busses, vans, and carts; load luggage onto a bell cart and transport to rooms.
• Drive guests to approved destinations in company van and perform other driving errands as assigned.
• Listen and respond to guest inquiries; provide accurate information.
• Maintain a professional image while at work.
• Monitor van maintenance and communicate needs to management.
• Maintain cleanliness and sanitation along with personal hygiene.
• Other duties as assigned.

Skills

Valid driver's license

Good driving record

English communication

Job description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capitol District is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exclusive luxury and outstanding service that define our hotel. As a Shuttle Driver/Bell-person at the Omaha Marriott Downtown, you'll warmly escort guests to and from their accommodations, assist with luggage, and ensure they are fully acquainted with their room and its features, in a friendly and courteous manner. Located in the heart of downtown Omaha, the Omaha Marriott Downtown is a premier destination known for its world‑class hospitality, sleek design, and exceptional service. Ranked among the top hotels in the city, we take pride in creating unforgettable guest experiences and that same commitment extends to our team members. With 333 modern rooms and over 15,000 square feet of event space, our hotel serves as the anchor of Omaha's vibrant Capitol District. Just steps from the CHI Health Center and Charles Schwab Field home of the NCAA College World Series our upscale property is a hub of energy, style, and opportunity. Whether you're looking to grow your hospitality career or be part of a team that delivers excellence every day, this is your chance to shine in one of the city's most dynamic and inspiring environments.

Hours: 7PM -1AM / 8PM - 2PM (hours may vary)

What will you be doing?

• Greet guests with friendly and sincere welcome.
• Retrieve guest items from cars, busses, vans, and carts. Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigate bell cart through public areas, guest room corridors and to elevators.
• Drive guests to approved destinations in company van and perform other driving errands as assigned.
• Listen and respond to guest inquires. Answer questions and offer assistance giving accurate information.
• Always maintain a professional image while at work.
• Monitor company van maintenance requirements and communicate needs to management.
• Maintain all cleanliness and sanitation along with personal hygiene.
• Other duties as assigned.

What do you bring to the role?

• Valid driver's license and good driving record.
• Ability to understand and follow written and or verbal instructions.
• Ability to effectively communicate verbally in English.
• Ability to read English language sufficiently to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
• Ability to grasp, lift, and or carry or otherwise move packages and boxes and luggage up to 45lbs continuously throughout shift.
• Ability to stand, walk, and or sit and continuously perform essential job functions.
• Sufficient manual dexterity in one hand to be able to load and unload luggage.
• Ability to perform tasks requiring bending, stooping, kneeling and walking significant distances on property.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Marriott-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• Two for one movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Pay Estimate:

$15.00/hour + tips

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are ¿People Pleasing People¿ who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Omaha Marriott Downtown is an equal opportunity employer.