In Room Dining Server

Marcus Hotels & Resorts; Omaha (NE); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Free meal per shift

Room discounts

Discounts at Marcus restaurants and sp

Job summary

The Omaha Marriott Downtown, part of Marcus Hotels & Resorts, is seeking a Room Service Server to deliver menu items to guest rooms and uphold service standards in a fast-paced, upscale environment. Located in downtown Omaha, this role supports a premier hotel known for guest experience and world-class service.

Join a team that emphasizes guest satisfaction, professional appearance, and teamwork. This position offers daily shifts with meals provided, employee discounts at Marcus properties, and

Qualifications

• Knowledge of food, beverage, and service standards
• Proficiency in English for customer communication
• Ability to lift and transport up to 50lbs
• Knowledge of room service operations and guest relations
• Willingness to obtain required licenses/certifications (TIPS, Douglas County food handler)

Responsibilities

• Learn all menu items and garnishments; prepare trays and deliver to rooms
• Maintain guest satisfaction by upholding Marriott service standards
• Check floors and retrieve trays and carts; prepare guest amenities
• Maintain cleanliness and sanitation of the Room Service area and personal hygiene

Job description

Description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capitol District is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a

Description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capitol District is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Room Service Server at The Omaha Marriott Downtown, you will be responsible for delivering menu items directly to our guest’s rooms in a professional and timely manner ensuring total satisfaction. Located in the heart of downtown Omaha, this upscale hotel offers world-class hospitality to guests and is ranked one of the leading hotels in the city. The Omaha Marriott Downtown’s commitment to providing outstanding guest experiences extends to its employees. Our property and brand pride itself on world-class service and superior style.

What will you be doing?

• Learn all menu items in food and beverage outlets and the proper garnishments to execute proper plate set-up.
• Prepare trays and deliver to rooms.
• Maintain complete guest satisfaction by maintaining Marriott service standards.
• Check floors to be sure all trays and carts are retrieved.
• Prepare and deliver guest amenities.
• Maintain all cleanliness and sanitation of Room Service area along with personal hygiene.

What do you bring to the role?

• Knowledge of food, beverage, and service standards, no previous experience required.
• In-depth understanding of beverages and wines.
• Familiarity with all menu items and their accompaniments and ability to memorize and promote menu items effectively.
• Proficient in English for customer communication and understanding product instructions.
• Capable of lifting and transporting up to 50lbs.
• Knowledge of room service operations, staffing, and guest relations.
• Strong multitasking and time management skills to maintain service standards.
• Ability to obtain any government required license or certificate. TIPS and Douglas County food handler certification required.

What’s in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Marriott-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Pay Estimate:

$9/hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Omaha Marriott Downtown is an equal opportunity employer.