Hotel Security Specialist: Calm, Rapid Emergency Response

Hilton Norfolk THE MAIN; Norfolk (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Hilton Norfolk THE MAIN in Norfolk, VA seeks a Security Officer to patrol hotel property, respond to emergencies, document incidents, maintain key security protocols, and assist with shipping/receiving as needed. The role emphasizes safety for guests, associates, and assets, with professional conduct in all situations.

The incumbent will conduct investigations, enforce the No Solicitation Policy, and perform first aid/CPR as required, remaining calm and courteous during stressful events.

Responsibilities

• Patrol all areas of the hotel property including outside parking lots and escort off property if necessary
• Document daily security reports noting incidents of theft, accidents and safety violations
• Complete security forms to document losses or injuries
• Respond to emergencies, perform first aid/CPR as needed and notify authorities
• Conduct investigations of security incidents
• Enforce hotel No Solicitation Policy and maintain key security procedures
• Assist in shipping and receiving operations as required
• Remain professional and provide high level customer service under stress
• Perform additional duties as assigned

Job description

Hilton Norfolk THE MAIN in Norfolk, VA seeks a Security Officer to patrol hotel property, respond to emergencies, document incidents, maintain key security protocols, and assist with shipping/receiving as needed. The role emphasizes safety for guests, associates, and assets, with professional conduct in all situations.

The incumbent will conduct investigations, enforce the No Solicitation Policy, and perform first aid/CPR as required, remaining calm and courteous during stressful events.