Overnight Security & Guest Safety Specialist

Commonwealth-Lodging-Management-LL

Norfolk (VA)

On-site

USD 21,000 - 30,000

Full time

5 days ago

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Job summary

Commonwealth Lodging Management is seeking a Loss Prevention agent for our Norfolk property. The role involves patrolling all areas, monitoring surveillance and alarm systems, and assisting guests with room access.

The position operates 24/7 across shifts and requires maintaining confidentiality of security documents. Responsibilities include responding to accidents, defusing disturbances, completing incident reports, and escorting unwelcome individuals while ensuring hotel operations run

Qualifications

High School Graduate or GED or equivalent work experience.
Strong English language proficiency with written and verbal communication skills.
Hospitality experience in similar roles preferred (1–2 years).
Knowledge of cleaning techniques, chemical handling and safety.

Responsibilities

Patrol property areas to maintain safety and security.
Monitor CCTV, perimeter alarms, duress alarms and fire life safety systems.
Assist guests with room access and emergency situations.
Respond to accidents, contact EMS or administer first aid/CPR as needed.
Complete incident reports documenting security/loss prevention events.
Escort unwelcome persons and handle interruptions with discretion.
Maintain confidentiality of security-related reports and documents.
Report accidents, injuries and unsafe conditions to management and follow policies.