Hotel Security & Guest Safety Specialist

Hilton Raleigh North Hills; Raleigh (NC); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Hilton Raleigh North Hills is seeking a vigilant Security Officer to monitor and patrol the hotel property, ensuring the safety of guests and team members while protecting assets. The role involves on-foot patrols, responding to emergencies, coordinating with staff, and enforcing hotel policies in a courteous and restrained manner.

The successful candidate will be knowledgeable about security procedures, able to communicate clearly, and capable of handling demanding situations with calmness and

Qualificações

• High school diploma preferred.
• Prior law enforcement or military experience preferred.
• Ability to effectively deal with internal and external customers.
• Ability to listen and communicate clearly in English.
• Knowledge of building layout and surrounding areas.

Responsabilidades

• Patrol hotel interior and perimeter to identify security risks.
• Respond to emergencies and coordinate expeditious responses.
• Answer security calls and document incident information accurately.
• Escort guests and employees as required to parking areas or safe routes.
• Follow all safety and security procedures and policies.
• Maintain a neat, professional appearance and demeanor.

Conhecimentos

Customer service

English proficiency

Patrol skills

Discretion

De-escalation

Formação académica

High school diploma

Descrição da oferta de emprego

Hilton Raleigh North Hills is seeking a vigilant Security Officer to monitor and patrol the hotel property, ensuring the safety of guests and team members while protecting assets. The role involves on-foot patrols, responding to emergencies, coordinating with staff, and enforcing hotel policies in a courteous and restrained manner.

The successful candidate will be knowledgeable about security procedures, able to communicate clearly, and capable of handling demanding situations with calmness and