Hotel Security Specialist: Guard Guests & Assets

Sage Hospitality Group; Denver (CO); Presencial; USD 32 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee Referral Program

Free RTD EcoPass

Sage Savings deals on furniture, etc.

Company-paid short-term disability

Paid FMLA leave

Discounted hotel rates

Medical, Dental, Vision, 401K

Paid time off

Resumo da oferta

Hilton Denver City Center, part of Sage Hospitality Group, seeks a Security Officer to manage safety and security operations. You will patrol, respond to emergencies, investigate incidents, and enforce policies to protect guests and assets.

Requirements include 2+ years in loss prevention, CPR/First Aid certification, excellent communication, and radio/rapport building with staff. This on-site role offers comprehensive benefits and a dynamic work environment.

Qualificações

• High school education or equivalent experience.
• Minimum two years prior experience in loss prevention.
• Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse.
• Ability to communicate through a portable radio. May require a second language.
• Excellent hearing required to communicate with guests, employees, managers, use radio.
• Excellent speech communication skills required to communicate with guests, employees, managers, use radio. Excellent comprehension and literacy required to complete reports, logs.

Responsabilidades

• Patrol all areas of the property including outside parking lots on a regular basis.
• Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
• Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
• Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
• Complete the necessary security forms to document losses of property or personal injury to guest or associate.
• Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
• Conduct investigations of security incidents.
• Enforce the 'No Solicitation Policy' of the property.

Conhecimentos

CPR

First Aid

Communication skills

Radio communication

Second language

Hearing & vision awareness

Report writing

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Hilton Denver City Center, part of Sage Hospitality Group, seeks a Security Officer to manage safety and security operations. You will patrol, respond to emergencies, investigate incidents, and enforce policies to protect guests and assets.

Requirements include 2+ years in loss prevention, CPR/First Aid certification, excellent communication, and radio/rapport building with staff. This on-site role offers comprehensive benefits and a dynamic work environment.