Hotel Sales & Operations Leader

Highgate; Pennsylvania; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Job summary

Highgate Hotels in North Wales, PA seeks an Assistant General Manager to drive profitability through revenue generation, cost control and exceptional guest service. You will lead hotel operations, oversee budget processes and develop staff within the Highgate SOP framework.

The role requires 5–6 years hotel experience and a Bachelor's degree is preferred; long hours and strong communication are expected. This full-time position offers comprehensive benefits and career growth.

Qualifications

• The Assistant General Manager focuses on hotel profitability through revenue generation and cost control.
• Must develop employees while maintaining hotel integrity.
• Strong leadership and guest-services focus required.

Responsibilities

• Lead hotel sales efforts, including calling on top accounts and meeting clients.
• Tour operations daily and adjust through department heads.
• Conduct weekly staff meetings and training per Highgate SOPs.
• Manage budget processes and monthly financial reviews.
• Oversee training and development of managers for advancement.
• Participate in MOD coverage and ensure policy compliance.

Skills

Hotel operations

Leadership

Budgeting

Communication

Multitasking

Education

Bachelor's Degree

Job description

Highgate Hotels in North Wales, PA seeks an Assistant General Manager to drive profitability through revenue generation, cost control and exceptional guest service. You will lead hotel operations, oversee budget processes and develop staff within the Highgate SOP framework.

The role requires 5–6 years hotel experience and a Bachelor's degree is preferred; long hours and strong communication are expected. This full-time position offers comprehensive benefits and career growth.