Hotel Engineer (Maintenance) Technician

Sheraton Boston Needham; Needham Heights (MA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Career growth opportunities with Step2

Job summary

Sheraton Boston Needham is seeking a dependable Engineering Maintenance Technician to uphold the hotel’s safety, functionality, and welcoming environment. You will perform preventative maintenance, troubleshoot building systems, and address guest needs across guest rooms and public areas.

The ideal candidate has experience in hotel maintenance, with strong problem-solving skills and the ability to work independently.

Qualifications

• Previous hotel maintenance or engineering experience preferred
• Working knowledge of HVAC, plumbing, electrical, and general building maintenance
• Ability to use hand and power tools safely and effectively
• Strong troubleshooting and problem-solving skills
• Ability to work independently and prioritize tasks
• Flexible schedule, including weekends and holidays as needed
• Excellent communication and customer service skills
• High school diploma or equivalent preferred

Responsibilities

• Perform preventative maintenance and repairs throughout the hotel
• Troubleshoot and repair electrical, plumbing, HVAC, and mechanical systems
• Respond promptly to maintenance requests and guest service calls
• Complete routine inspections of equipment, systems, and facilities
• Maintain pool, grounds, lighting, and exterior areas as assigned
• Ensure compliance with safety standards, OSHA regulations, and company policies
• Assist with painting, carpentry, drywall, and minor renovation projects
• Maintain accurate maintenance logs and work orders
• Support emergency response procedures and after-hours needs when necessary
• Work collaboratively with all hotel departments to ensure excellent guest satisfaction

Skills

HVAC knowledge

Plumbing knowledge

Electrical knowledge

Building maintenance

Troubleshooting

Communication

Customer service

Independence

Time management

Education

High school diploma or equivalent

Tools

Hand and power tools

Job description

Description

Sheraton Boston Needham is seeking a dependable and skilled Engineering Maintenance Technician to join our team. This position is responsible for maintaining the overall operation and appearance of the hotel property, ensuring a safe, functional, and welcoming environment for guests and team members.

The ideal candidate will have experience in general hotel maintenance, preventative maintenance programs, troubleshooting, and repair of building systems and guestroom issues.

Essential Duties & Responsibilities

• Perform preventative maintenance and repairs throughout the hotel, including guest rooms, public areas, and back-of-house spaces


• Troubleshoot and repair electrical, plumbing, HVAC, and mechanical systems


• Respond promptly to maintenance requests and guest service calls


• Complete routine inspections of equipment, systems, and facilities


• Maintain pool, grounds, lighting, and exterior areas as assigned


• Ensure compliance with safety standards, OSHA regulations, and company policies


• Assist with painting, carpentry, drywall, and minor renovation projects


• Maintain accurate maintenance logs and work orders


• Support emergency response procedures and after-hours needs when necessary


• Work collaboratively with all hotel departments to ensure excellent guest satisfaction

Qualifications

• Previous hotel maintenance or engineering experience preferred


• Working knowledge of HVAC, plumbing, electrical, and general building maintenance


• Ability to use hand and power tools safely and effectively


• Strong troubleshooting and problem-solving skills


• Ability to work independently and prioritize tasks


• Flexible schedule, including weekends and holidays as needed


• Excellent communication and customer service skills


• High school diploma or equivalent preferred

Benefits

• Health, dental, and vision insurance


• Competitive pay


• Paid time off


• 401(k) plan


• Career growth opportunities with StepStone Hospitality

StepStone Hospitality is an equal opportunity employer committed to creating an inclusive workplace for all team members.

Requirements

These are required of every associate.

• Minimum lifting of 70 pounds.


• Pushing, bending, stooping, upward reaching, manual dexterity.


• Hearing, writing, typing.


• Minimum pulling of 70 pounds.


• Other duties may be assigned.

Additional responsibilities specific to you are:

• Must have a comprehensive knowledge of all hotel departments and functions.


• Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.


• Must have good mathematical and computer skills.


• High school education and relevant training and experience preferred.


• CPR training and first aid training preferred.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

Employees must comply with all occupational safety and health standards and regulations established by the Occupational Safety and Health Act and state and local regulations.

The job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

EOE/M/F/V/D - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.