Hotel Sales & Group Booking Coordinator

Hampton by Hilton; Morgan Hill (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

PTO

401(k) with company match

Employee hotel travel discounts

Career advancement opportunities

Job summary

Excel Hotel Group in Morgan Hill, CA seeks a Sales Coordinator to support hotel sales efforts, manage client relationships, coordinate group bookings, and help achieve revenue goals. You will work independently, multitask, and deliver exceptional customer service to prospective and existing clients.

The role requires strong organizational and communication skills, proficiency with Microsoft Office, and familiarity with hotel systems.

Qualifications

• Proven ability to stay organized and manage multiple priorities in a fast-paced hotel sales environment.
• Strong written and verbal communication with attention to detail.
• Experience in hotel or sales/customer service is preferred.

Responsibilities

• Prepare sales proposals, contracts, reports, and correspondence.
• Respond to sales inquiries and follow up with clients.
• Research and identify new business opportunities.
• Maintain accurate client records and sales activity reports.
• Update the Group Rooms Control (GRC) and daily sales traces.
• Coordinate group room blocks, rooming lists, and booking modifications.
• Prepare group resumes and communicate details with hotel departments.
• Assist with site tours, client appointments, and sales initiatives.
• Monitor group pickup, deadlines, and contract requirements.
• Support hotel revenue goals through proactive sales coordination and customer service.

Skills

Organizational skills

Communication skills

Multitasking

Customer service

Independent work

Tools

Microsoft Office

Delphi hotel systems

Job description

Excel Hotel Group in Morgan Hill, CA seeks a Sales Coordinator to support hotel sales efforts, manage client relationships, coordinate group bookings, and help achieve revenue goals. You will work independently, multitask, and deliver exceptional customer service to prospective and existing clients.

The role requires strong organizational and communication skills, proficiency with Microsoft Office, and familiarity with hotel systems.