Sales Coordinator

Hampton Inn Morgan Hill; Morgan Hill (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, life insurance, PTO,

Employee hotel travel discounts

Career advancement opportunities

Job summary

Excel Hotel Group is seeking a detail-oriented Sales Coordinator to support hotel sales efforts, manage client relationships, coordinate group bookings, and assist in achieving revenue goals. The role requires independence, multitasking, and excellent customer service.

The position emphasizes organizing proposals, tracking client activity, and collaborating with hotel departments to ensure smooth group blocks and successful site tours. Hilton-brand familiarity is a plus.

Qualifications

• Minimum one year of experience, hotel, sales, or customer service experience preferred.
• Strong organizational, communication, and multitasking skills.
• Proficiency in Microsoft Office and familiarity with hotel systems/Delphi preferred.
• Ability to work independently and manage priorities.
• Positive attitude, attention to detail, and a customer-focused approach.
• Hilton Brand experience is preferred.

Responsibilities

• Prepare sales proposals, contracts, reports, and correspondence.
• Respond to sales inquiries and follow up with prospective and existing clients.
• Research and identify new business opportunities.
• Maintain accurate client records and sales activity reports.
• Update the Group Rooms Control (GRC) and complete daily sales traces.
• Coordinate group room blocks, rooming lists, and booking modifications.
• Prepare group resumes and communicate details with hotel departments.
• Assist with site tours, client appointments, and sales initiatives.
• Monitor group pickup, deadlines, and contract requirements.
• Support hotel revenue goals through proactive sales coordination and customer service.

Skills

Organizational skills

Communication skills

Multitasking

Education

Tools

Microsoft Office

Delphi

Job description

Excel Hotel Group

About Us

Excel Hotel Group is a growing hotel ownership, management, and development company. Our family-driven culture is the foundation of our success, and we are committed to providing exceptional hospitality and opportunities for career growth.

Job Summary

We are seeking an organized, motivated, and detail-oriented Sales Coordinator to support hotel sales efforts, manage client relationships, coordinate group bookings, and assist in achieving revenue goals. This position requires someone who can work independently, multitask, and provide excellent customer service.

Responsibilities

• Prepare sales proposals, contracts, reports, and correspondence.
• Respond to sales inquiries and follow up with prospective and existing clients.
• Research and identify new business opportunities.
• Maintain accurate client records and sales activity reports.
• Update the Group Rooms Control (GRC) and complete daily sales traces.
• Coordinate group room blocks, rooming lists, and booking modifications.
• Prepare group resumes and communicate details with hotel departments.
• Assist with site tours, client appointments, and sales initiatives.
• Monitor group pickup, deadlines, and contract requirements.
• Support hotel revenue goals through proactive sales coordination and customer service.

Qualifications

• Minimum one year of experience, hotel, sales, or customer service experience preferred.
• Strong organizational, communication, and multitasking skills.
• Proficiency in Microsoft Office and familiarity with hotel systems/Delphi preferred.
• Ability to work independently and manage priorities.
• Positive attitude, attention to detail, and a customer-focused approach.
• Hilton Brand experience is preferred.

Benefits & Perks

• Medical, dental, life insurance, PTO, and 401(k) with company match for eligible full-time associates.
• Employee hotel travel discounts.
• Career advancement opportunities

Join Excel Hotel Group and grow your career with a company that values its people!