Hotel Sales & Events Coordinator — Growth & Perks

The Ned; New York (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance

STD Insurance

LTD Insurance

Commuter Benefits

Referral Bonus

Career Development

International Work Opportunities

Flexible Scheduling

Discounted Family Rates

Night Stay Program

Paid Time Off

Job summary

The Ned in New York is seeking a Sales Coordinator to support the Sales and Events team by handling administrative and operational components of the sales cycle. You will maintain accurate records in CRM and PMS, coordinate client communications, manage deadlines, and help deliver a seamless guest experience across group bookings and events.

This developmental role offers exposure to sales strategy and revenue operations in a fast-paced hospitality environment, with opportunities for

Qualifications

• At least 1 year of experience in hotel sales, events, or hospitality.
• Previous hotel or customer-facing experience preferred.
• Market knowledge preferred.
• Experience using MS Office (Excel and PowerPoint) and Outlook, plus Lanyon/Cvent, TEAMS, Delphi, Tripleseat and Opera.

Responsibilities

• Support the Sales and Events team by managing administrative aspects of the sales process, including lead distribution, proposal preparation, and client correspondence to ensure timely and professional responses that align with departmental goals.
• Maintains and owns accurate records across CRM(Salesforce/Delphi/Tripleseat) and PMS platforms, ensuring proper management of group bookings, room blocks, client profiles, and billing details to support revenue generation and reporting accuracy.
• Coordinate client and operational needs by acting as a liaison between Sales and internal departments (Front Office, F&B, Operations), ensuring all group and event details are clearly communicated and executed to deliver a seamless guest experience.
• Track and manage key sales deadlines, including contracts, deposits, rooming lists, and pick-up milestones, ensuring compliance with hotel policies and supporting the team in maximizing revenue opportunities.
• Assist with site inspections, client visits, walk throughs, and in-house events by preparing materials, coordinating logistics, and supporting the overall client experience to enhance conversion and client satisfaction.
• Prepare and distribute sales reports, event documentation, and communication materials, including weekly event packets, group resumes, and production reports, to ensure alignment across teams.
• Support planning, set up, and execution of in-house events and VIP experiences.
• Support departmental initiatives by maintaining sales collateral, proposal templates, and marketing materials, ensuring all content reflects current offerings and brand standards.
• Participate in weekly sales meetings and other required operational meetings contributing to team alignment, communication, and overall sales strategy execution.
• Maintain knowledge of hotel policies, safety standards, and operational procedures, and provide support to leadership with administrative tasks and special projects as needed.

Skills

Hotel sales experience

Customer-facing experience

Market knowledge

Client relationship management

Strong communication

Tools

MS Office

Excel

PowerPoint

Outlook

Lanyon/Cvent

Delphi

Tripleseat

Opera

Job description

The Ned in New York is seeking a Sales Coordinator to support the Sales and Events team by handling administrative and operational components of the sales cycle. You will maintain accurate records in CRM and PMS, coordinate client communications, manage deadlines, and help deliver a seamless guest experience across group bookings and events.

This developmental role offers exposure to sales strategy and revenue operations in a fast-paced hospitality environment, with opportunities for