Sales & Events Coordinator

The Ned; New York (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance

STD Insurance

LTD Insurance

Commuter Benefits

Referral Bonus

Career Development

International Work Opportunities

Flexible Scheduling

Discounted Family Rates

Night Stay Program

Paid Time Off

Job summary

The Ned in New York is seeking a Sales Coordinator to support the Sales and Events team by handling administrative and operational components of the sales cycle. You will maintain accurate records in CRM and PMS, coordinate client communications, manage deadlines, and help deliver a seamless guest experience across group bookings and events.

This developmental role offers exposure to sales strategy and revenue operations in a fast-paced hospitality environment, with opportunities for

Qualifications

• At least 1 year of experience in hotel sales, events, or hospitality.
• Previous hotel or customer-facing experience preferred.
• Market knowledge preferred.
• Experience using MS Office (Excel and PowerPoint) and Outlook, plus Lanyon/Cvent, TEAMS, Delphi, Tripleseat and Opera.

Responsibilities

• Support the Sales and Events team by managing administrative aspects of the sales process, including lead distribution, proposal preparation, and client correspondence to ensure timely and professional responses that align with departmental goals.
• Maintains and owns accurate records across CRM(Salesforce/Delphi/Tripleseat) and PMS platforms, ensuring proper management of group bookings, room blocks, client profiles, and billing details to support revenue generation and reporting accuracy.
• Coordinate client and operational needs by acting as a liaison between Sales and internal departments (Front Office, F&B, Operations), ensuring all group and event details are clearly communicated and executed to deliver a seamless guest experience.
• Track and manage key sales deadlines, including contracts, deposits, rooming lists, and pick-up milestones, ensuring compliance with hotel policies and supporting the team in maximizing revenue opportunities.
• Assist with site inspections, client visits, walk throughs, and in-house events by preparing materials, coordinating logistics, and supporting the overall client experience to enhance conversion and client satisfaction.
• Prepare and distribute sales reports, event documentation, and communication materials, including weekly event packets, group resumes, and production reports, to ensure alignment across teams.
• Support planning, set up, and execution of in-house events and VIP experiences.
• Support departmental initiatives by maintaining sales collateral, proposal templates, and marketing materials, ensuring all content reflects current offerings and brand standards.
• Participate in weekly sales meetings and other required operational meetings contributing to team alignment, communication, and overall sales strategy execution.
• Maintain knowledge of hotel policies, safety standards, and operational procedures, and provide support to leadership with administrative tasks and special projects as needed.

Skills

Hotel sales experience

Customer-facing experience

Market knowledge

Client relationship management

Strong communication

Tools

MS Office

Excel

PowerPoint

Outlook

Lanyon/Cvent

Delphi

Tripleseat

Opera

Job description

The Position

The Sales Coordinator is a detail-oriented professional who supports the Sales and Events team by managing the administrative and operational components of the sales process. This role is responsible for maintaining accurate systems, coordinating sales activities, and ensuring a high standard of service throughout the client lifecycle.

The role requires a highly organized, effective communicator who thrives in a fast-paced environment. This position is designed as a developmental role, offering exposure to sales strategy, client engagement, and revenue operations while contributing to the overall success of The Ned.

This individual must possess good communication skills, be able to resolve conflicts and have a thorough understanding of Ned policies, procedures and expectations.

Essential Functions:

• Support the Sales and Events team by managing and coordinating all administrative aspects of the sales process, including lead distribution, proposal preparation, and client correspondence to ensure timely and professional responses that align with departmental goals
• Maintains and owns accurate and up-to-date records across all sales and property systems, including CRM(Salesforce/Delphi/Tripleseat) and PMS platforms, ensuring proper management of group bookings, room blocks, client profiles, and billing details to support revenue generation and reporting accuracy
• Coordinate client and operational needs by acting as a liaison between Sales and internal departments (Front Office, F&B, Operations), ensuring all group and event details are clearly communicated and executed to deliver a seamless guest experience
• Track and manage key sales deadlines, including contracts, deposits, rooming lists, and pick-up milestones, ensuring compliance with hotel policies and supporting the team in maximizing revenue opportunities
• Assist with site inspections, client visits, walk throughs, and in-house events by preparing materials, coordinating logistics, and supporting the overall client experience to enhance conversion and client satisfaction
• Prepare and distribute sales reports, event documentation, and communication materials, including weekly event packets, group resumes, and production reports, to ensure alignment across teams
• Support planning, set up, and execution of in-house events and VIP experiences
• Support departmental initiatives by maintaining sales collateral, proposal templates, and marketing materials, ensuring all content reflects current offerings and brand standards
• Participate in weekly sales meetings and other required operational meetings contributing to team alignment, communication, and overall sales strategy execution
• Maintain knowledge of hotel policies, safety standards, and operational procedures, and provide support to leadership with administrative tasks and special projects as needed

Preferred Qualifications…

• At least 1 year of experience in hotel sales, events, or hospitality
• Previous hotel or customer-facing experience preferred
• Market knowledge preferred
• Experience in using MS Office (MS Excel and MS PowerPoint, in particular) and Outlook as well as Lanyon/Cvent, TEAMS, Delphi, Tripleseat and Opera

Physical Requirements:

• Must be able to seize, grasp, turn and hold objects with hands.
• Fast-paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry, or lift at least 20 to 60 pounds.
• Occasionally kneel, bend, crouch and climb as required.
• Must be able to use step ladder.

Work Perks…

• Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance, Commuter Benefits
• $250 referral bonus + competitive compensation
• Career development, career training and the opportunity to work internationally
• Flexible work schedules
• Discounted family rates
• Family meals, complementary Night Stay (every 6 months of service)
• Two weeks’ vacation, 9 days PTO, 10 Holidays and much more

Our Doors Are Yours to Open…

The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Please let us know of any specific needs you may have during your interview.

All candidates must be authorized to live and work in the US to be considered for this role.