Group Sales Manager

Hei Hotels Inc.; Baltimore, Northern (MD, KY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with matching

Hotel room discounts

Travel benefits

Job summary

The Baltimore Marriott Inner Harbor, part of HEI Hotels and Resorts, seeks a Group Sales Manager to drive group revenue for meetings and events in downtown Baltimore. You will solicit new business, nurture relationships with existing accounts, and close complex proposals to maximize rooms, food & beverage, and room rental revenue.

This on-site, full-time role requires strong communication and negotiation skills, familiarity with hospitality sales, and the ability to coordinate with hotel

Qualifications

• 3+ years of sales experience preferred.
• Hotel experience preferred.
• Advanced knowledge of market trends, competition, and key customers.
• Excellent verbal and written communication skills.
• Computer skills including Word, Excel, and related CRM tools.

Responsibilities

• Solicit new and existing accounts to meet revenue goals through calls, site visits, and proposals.
• Produce revenue through room, banquet, and event sales; develop contracts and negotiate terms.
• Coordinate across hotel departments to service accounts and ensure high service levels.
• Prepare persuasive presentations and entertain clients as needed; attend trade shows and industry events.

Skills

Sales experience

Hotel industry knowledge

Market trends

Communication skills

Computer skills

Tools

Microsoft Word

Excel

Delphi

Job description

Group Sales Manager page is loaded## Group Sales Managerremote type: On-Sitelocations: Marriott Baltimore Inner Harbor - Baltimore, MDtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR119603Located in the vibrant heart of downtown, the Baltimore Marriott Inner Harbor at Camden Yards offers exceptional opportunities for our valued associates. Positioned for convenience with easy access to public transit and a discounted on-site parking option, commuting is effortless. Our team members enjoy complimentary meals, uniforms, and a wide range of career advancement possibilities - allowing you to build a fulfilling career while supporting your family and loved ones. Whether you seek a full-time position or a flexible part-time role, we welcome you to become part of our close-knit family. By joining us, you'll be part of a passionate, fun-loving team that works hard and supports each other. As a member of the HEI family, you will experience the benefits of the HEI Loves culture, which is dedicated to celebrating our associates through competitive compensation, comprehensive benefits, and generous paid time off. Beyond the basics, our associates enjoy health and wellness programs, robust retirement plans, travel benefits, product and service discounts, and much more. At the Baltimore Marriott Inner Harbor, we're committed to supporting you every step of the way, both professionally and personally.We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $70,000.00 - $75,000.00 Annually######**Overview**Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.###**Essential Duties and Responsibilities*** Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.* Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.* Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.* Develop and conduct persuasive verbal sales presentations to prospective clients.* Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.* Prepare correspondence to customers, internal booking reports and file maintenance.* Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.* Attend trade shows, community events and industry meetings.* Advanced knowledge of market trends, competition, and key customers of the hotel.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** 3+ years of past sales experience preferred.* Hotel experience preferred.* Advanced knowledge of market trends, competition, and key customers of the hotel.* Able to set priorities, plan, organize, and delegate.* Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.* Effective verbal and written communication skills.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.##**Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.###HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.###Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our \"love\" to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We're always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we're able to provide our associates with a truly unique opportunity to grow and build their future. Find the career that aligns with your goals by beginning your online search today.