On-Site Hotel Sales Admin Coordinator

Hei Hotels Inc.; Annapolis (MD); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation and Paid time off

401(k) with matching

Hotel room discounts

Pet insurance

Job summary

HEI Hotels and Resorts is hiring a Sales Administrative Assistant for the Westin Annapolis on-site in Annapolis, MD. The role supports the Sales Team with administrative tasks, handles inquiries, data entry, and coordination with departments to fulfill VIP reservations.

The position emphasizes strong MS Office skills, customer service, and the ability to manage documents and communications efficiently in a fast-paced hotel environment.

Qualifications

• Hotel experience preferred.
• Ability to input information into computer using MS Office.
• Ability to follow written and verbal instructions.

Responsibilities

• Act as liaison between Sales Manager and clients in Sales Manager's absence.
• Take booking inquiry information via phone and prepare proper paperwork.
• Enter data, contracts, correspondence, forms and memos using computer software.
• Answer telephone inquiries in a clear and pleasant manner; direct caller requests.
• Distribute documents to appropriate persons for timely processing by hotel and suppliers.
• Handle VIP reservations and ensure proper coordination with other departments.
• Organize, file, and retrieve documents to maintain essential records.
• Attend to regular attendance and perform other duties as assigned.

Skills

Basic administrative knowledge

Microsoft Office Suite

Effective verbal and written comms

Telephone etiquette

Tools

Microsoft Office Suite

Job description

HEI Hotels and Resorts is hiring a Sales Administrative Assistant for the Westin Annapolis on-site in Annapolis, MD. The role supports the Sales Team with administrative tasks, handles inquiries, data entry, and coordination with departments to fulfill VIP reservations.

The position emphasizes strong MS Office skills, customer service, and the ability to manage documents and communications efficiently in a fast-paced hotel environment.