Hotel Sales Coordinator

Nivea Hospitality; Strongsville (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Nivea Hospitality in Strongsville, OH is seeking a Sales Coordinator to support hotel revenue by keeping group and event sales organized, responsive, and guest-ready. You’ll convert inquiries into confirmed business and track details from first contact through follow-up.

Daily duties include responding to sales inquiries, coordinating group/event bookings, maintaining records and calendars, supporting local marketing efforts, and partnering with operations to communicate and execute event

Qualifications

• Strong phone and email communication skills with a service-first mindset.
• Excellent organization, accuracy, and follow-through.
• Able to juggle multiple requests in a fast-paced setting.

Responsibilities

• Respond to sales inquiries and coordinate group/event bookings.
• Maintain clear records, calendars, and client details.
• Assist with marketing efforts promoting the hotel to local and regional customers.
• Partner with operations to ensure event information is communicated and executed smoothly.

Skills

Phone communication

Email communication

Organizational skills

Multi-tasking

Availability on weekends

Job description

What You’ll Handle

As a Sales Coordinator, you’ll support hotel revenue by keeping group and event sales organized, responsive, and guest-ready. This role matters because you help turn inquiries into confirmed business and ensure details are tracked accurately from first contact through follow-up.

• Responding to sales inquiries and coordinating group/event bookings
• Maintaining clear records, calendars, and client details
• Assisting with marketing efforts that promote the hotel to local and regional customers
• Partnering with operations to ensure event information is communicated and executed smoothly

• Strong phone and email communication with a service-first mindset
• Solid organization, accuracy, and follow-through
• Comfort juggling multiple requests in a fast-paced setting
• Availability for days, nights, and weekends as scheduled

A Typical Shift

You’ll start by checking messages, updating the group and event calendar, and confirming upcoming details. During the day you’ll take sales calls, coordinate bookings, and stay in touch with clients so nothing is missed. When events are on-site, you’ll help with setup and teardown and remain available in case guests need support. A few times each week, you’ll switch gears to cover 2–3 front desk shifts (including weekends), helping the property run smoothly from arrival through departure.