Hotel Rooms Manager

Ascent Hospitality; West Lafayette (IN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

401(k) with employer match

Paid time off and holiday pay

Insurance plan options

Hotel team member discounts

Employee recognition and appreciation

Career growth and advancement

Supportive corporate leadership team

The opportunity to make a directimpact

Job summary

Ascent Hospitality is seeking a hands-on, guest-focused Hotel Rooms Manager to lead the front desk team at Home2 Suites by Hilton West Lafayette.

You’ll help deliver a welcoming guest experience, support daily hotel operations, and coach a team that makes guests feel at home.

Qualifications

• Hotel front desk or guest-service experience; supervisory experience preferred.
• Strong communication, organization, and problem-solving skills.
• A positive, dependable, guest-first approach.
• Comfort with hotel systems and flexible hotel schedule.
• Hilton brand experience is a plus.

Responsibilities

• Oversee front desk operations, including check-in, check-out, guest requests, and service recovery.
• Lead, train, schedule, and support front desk team members.
• Respond to guest feedback and help resolve concerns promptly.
• Support room revenue, occupancy, labor, and front office performance goals.
• Maintain Hilton brand standards, accurate records, and a safe, organized front desk.

Skills

Front desk experience

Guest-service experience

Supervisory experience

Communication skills

Organization skills

Problem-solving

Guest-first approach

Hotel systems familiarity

Flexibility with schedule

Hilton brand experience

Job description

Job Title/Position:

Hotel Rooms Manager

Location:

West Lafayette, Indiana

Hotel:

Home2 Suites by Hilton

Pay:

$20–$24 per hour (negotiable based on experience and qualifications)

Employee Perks & Benefits:

• Competitive pay
• Comprehensive benefits package
• 401(k) with employer match
• Paid time off and holiday pay
• Insurance plan options
• Hotel team member discounts
• Employee recognition and appreciation programs
• Career growth and advancement opportunities
• Supportive corporate leadership team
• The opportunity to make a direct impact on hotel performance

Lead the Welcome. Support the Team. Make Every Stay Count.

Ascent Hospitality is seeking a hands-on, guest-focused Hotel Rooms Manager to lead the front desk team at Home2 Suites by Hilton West Lafayette.

You’ll help deliver a welcoming guest experience, support daily hotel operations, and coach a team that makes guests feel at home.

What You’ll Do:

• Oversee front desk operations, including check-in, check-out, guest requests, and service recovery.
• Lead, train, schedule, and support front desk team members.
• Respond to guest feedback and help resolve concerns promptly.
• Support room revenue, occupancy, labor, and front office performance goals.
• Maintain Hilton brand standards, accurate records, and a safe, organized front desk.

What We’re Looking For:

• Hotel front desk or guest-service experience; supervisory experience preferred.
• Strong communication, organization, and problem-solving skills.
• A positive, dependable, guest-first approach.
• Comfort working with hotel systems and supporting a flexible hotel schedule.
• Hilton brand experience is a plus.

Help guests feel at home and help your team do its best work.

Ascent Hospitality is an Equal Opportunity Employer.