Hotel Reservations & Guest Services Specialist

Sevenclans; Oklahoma; On-site; USD 13,638 - 19,424; Full time

Job summary

Sevenclans is seeking a Hotel Reservation Agent for $12.00/hour to manage bookings and handle guest communications. The role requires strong decision-making and problem-solving skills along with three years of hotel experience preferred.

The position involves processing reservations, maintaining communication with guests, and ensuring smooth operations at the front desk during your shift. Additional department operations and regulatory compliance are also part of your responsibilities.

Qualifications

• At least 21 years of age.
• Three years of hotel experience preferred.
• Ability to read, write, and speak English fluently.

Responsibilities

• Processes reservations by telephone or voicemail.
• Communicates reservation information to the front desk.
• Handles daily correspondence and responds to inquiries.

Skills

Communication

Decision-making

Problem-solving

Resource allocation

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Sevenclans is seeking a Hotel Reservation Agent for $12.00/hour to manage bookings and handle guest communications. The role requires strong decision-making and problem-solving skills along with three years of hotel experience preferred.

The position involves processing reservations, maintaining communication with guests, and ensuring smooth operations at the front desk during your shift. Additional department operations and regulatory compliance are also part of your responsibilities.