Hotel Operations Leader & Revenue Champion

Fairfield-Inn-Richmond-Airport; Sandston (VA); On-site; USD 75,000 - 110,000; Full time

Job summary

Fairfield Inn Richmond Airport is seeking an experienced General Manager to oversee all hotel operations, drive revenue growth, and ensure exceptional guest experiences. You will lead department heads, manage budgets, and uphold brand standards while maintaining a safe, efficient property.

Ideal candidates have hotel management or related degree and 2–3 years of management experience, with strong communication, problem-solving, and guest-relations skills.

Qualifications

• Strong interpersonal skills and ability to work with guests and staff at all levels.
• Effective verbal and written communication for guest relations and reporting.
• Excellent time management and multitasking in a fast-paced hotel environment.

Responsibilities

• Direct and oversee all hotel operations to maximize revenue and guest satisfaction.
• Develop and manage annual budget and capital plans; monitor P&L implications.
• Lead department heads, hire and train staff, and drive brand standards.
• Collaborate with sales/marketing to plan pricing and market strategies.
• Ensure compliance with policies, safety, and local regulations.

Skills

Interpersonal skills

Communication

Time management

Problem solving

Guest relations

Education

Hotel Management, General Business or Marketing degree

Tools

M3 software

Job description

Fairfield Inn Richmond Airport is seeking an experienced General Manager to oversee all hotel operations, drive revenue growth, and ensure exceptional guest experiences. You will lead department heads, manage budgets, and uphold brand standards while maintaining a safe, efficient property.

Ideal candidates have hotel management or related degree and 2–3 years of management experience, with strong communication, problem-solving, and guest-relations skills.