Hotel Operations Leader: Guest Experience & Team Growth

lodgingdynamics; Anaheim (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

People-first culture

Paid time off

Full suite of benefits includinghealth

Leadership development program and增长机会

Job summary

Lodging Dynamics Hospitality Group LLC is seeking an experienced AGM to oversee daily hotel operations, directing all departments and driving guest satisfaction. You will interview, hire, train, and evaluate staff, delivering clear performance feedback and enforcing standards.

The role emphasizes leadership, proactive multitasking, and a professional demeanor in a busy hospitality environment, with a strong focus on team development and operational excellence.

Qualifications

• Degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field.
• Minimum 3 years hotel management experience in guest services, front desk, or related area.
• Excellent verbal and written communication skills.
• Ability to lead teams and manage multiple tasks.

Responsibilities

• Oversee daily hotel operations and lead all departments.
• Hire, train, and evaluate staff; resolve issues and enforce standards.
• Ensure guest satisfaction and compliance with hospitality requirements.
• Direct Front Desk and F&B teams to maintain quality operations.
• Coordinate with departments to resolve guest requests promptly.

Skills

Leadership

Staff training

Guest service

Interpersonal skills

Conflict resolution

Multitasking

Education

Hotel/Restaurant Management degree

Job description

Lodging Dynamics Hospitality Group LLC is seeking an experienced AGM to oversee daily hotel operations, directing all departments and driving guest satisfaction. You will interview, hire, train, and evaluate staff, delivering clear performance feedback and enforcing standards.

The role emphasizes leadership, proactive multitasking, and a professional demeanor in a busy hospitality environment, with a strong focus on team development and operational excellence.