Hotel Executive Leader: Drive Guest Experience & Growth

lodgingdynamics; Moab (UT); On-site; USD 120,000 - 180,000; Full time

Job summary

lodgingdynamics is seeking a General Manager to lead hotel operations and implement brand service strategies to meet or exceed guest expectations. You will oversee front office, guest services, food service, housekeeping, maintenance, sales, and personnel, ensuring strong public relations with guests and the community.

You will supervise department heads, manage payroll and performance, drive budgeting and profitability, and ensure compliance with laws and brand standards.

Qualifications

• Bachelor's degree in a business or hospitality-related field is required.
• Minimum six years in hotel/hospitality with four+ years of progressive leadership.
• Strong management, budgeting and regulatory compliance capabilities.

Responsibilities

• Recruit, hire, train, counsel and motivate hotel team members.
• Supervise department heads and manage performance, discipline and payroll.
• Develop and monitor departmental budgets and schedules.
• Coordinate reservations, group registrations and yield management with Sales.
• Ensure guest services, safety, and brand standards across all departments.

Skills

Customer service

Leadership

Communication

Financial management

Budgeting

Strategic planning

Time management

Attention to detail

Problem solving

Team building

Education

Bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major

Tools

Google Docs

Microsoft Word

Google Sheets

Microsoft Excel

Google Slides

Microsoft PowerPoint

Gmail

Outlook

Job description

lodgingdynamics is seeking a General Manager to lead hotel operations and implement brand service strategies to meet or exceed guest expectations. You will oversee front office, guest services, food service, housekeeping, maintenance, sales, and personnel, ensuring strong public relations with guests and the community.

You will supervise department heads, manage payroll and performance, drive budgeting and profitability, and ensure compliance with laws and brand standards.