Hotel Assistant General Manager

lodgingdynamics; Anaheim (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

People-first culture

Paid time off

Full suite of benefits includinghealth

Leadership development program and增长机会

Job summary

Lodging Dynamics Hospitality Group LLC is seeking an experienced AGM to oversee daily hotel operations, directing all departments and driving guest satisfaction. You will interview, hire, train, and evaluate staff, delivering clear performance feedback and enforcing standards.

The role emphasizes leadership, proactive multitasking, and a professional demeanor in a busy hospitality environment, with a strong focus on team development and operational excellence.

Qualifications

• Degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field.
• Minimum 3 years hotel management experience in guest services, front desk, or related area.
• Excellent verbal and written communication skills.
• Ability to lead teams and manage multiple tasks.

Responsibilities

• Oversee daily hotel operations and lead all departments.
• Hire, train, and evaluate staff; resolve issues and enforce standards.
• Ensure guest satisfaction and compliance with hospitality requirements.
• Direct Front Desk and F&B teams to maintain quality operations.
• Coordinate with departments to resolve guest requests promptly.

Skills

Leadership

Staff training

Guest service

Interpersonal skills

Conflict resolution

Multitasking

Education

Hotel/Restaurant Management degree

Job description

Location:

Life as an AGM:

• Oversee daily operations within the hotel, managing and leading all departments.
• Ensures orientations for new team members are thorough and completed in a timely fashion.
• Ensures all team members meet or exceed all hospitality requirements.
• Leads specific teams while assisting with meeting or exceeding property goals including optimal guest satisfaction.
• Interview, hire, train, performance evaluations, resolve problems, provide open communication and enforce progressive discipline when required.
• Train, direct the work of, resolve issues/problems of the Front Desk and Food and Beverage team members to ensure a quality operation.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests or problems.

What we're looking for:

• 2-year or 4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
• A minimum of 3 years hotel management experience in guest services, front desk, or related hotel professional area
• Excellent interpersonal skills including excellent verbal and written communication skills
• Ability to take on leadership roles
• Must be proactive, highly skilled at multitasking and good at conflict resolution
• Must work well in team environment and present a professional demeanor

What to expect in your first few months:

First, you will become familiarized with the property and your associates! From there we'll have you work within the hotel operations where your leadership will really shine! As you continue to work in this role, you'll become a key contributor to the hotel's success!

The perks working for us:

• People-first culture
• Paid time off
• Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits
• Leadership development program and growth opportunities

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.

Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.