Hotel Operations Leader: Guest Experience & Team Coach

Drury Hotels Company, LLC; Sharonville (OH); Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Work-life balance

Paid time off

Hotel discounts

Free room nights

401(k) with company match

Management training & mentorship

Zusammenfassung

Drury Hotels in Sharonville, OH is seeking an Assistant General Manager to lead Housekeeping, Laundry, and Maintenance, delivering outstanding guest experiences while coaching teams to excel. You will train, develop, and mentor staff, drive key metrics in quality, service, and profitability, and model the Drury Way of hospitality across all departments.

Bachelor’s degree in hospitality or business preferred and at least one year of supervisory experience with proven leadership.

Qualifikationen

• Bachelor’s degree in hospitality, business, or related field preferred.
• Minimum of one-year supervisory experience with demonstrated leadership success.
• Hotel experience preferred.

Aufgaben

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
• Train, develop, and coach team members to achieve success in their roles
• Deliver on key business metrics of quality, service, profitability, and team
• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Kenntnisse

Leadership

Guest service

Coaching

Ausbildung

Bachelor’s degree in hospitality, business, or related field

Jobbeschreibung

Drury Hotels in Sharonville, OH is seeking an Assistant General Manager to lead Housekeeping, Laundry, and Maintenance, delivering outstanding guest experiences while coaching teams to excel. You will train, develop, and mentor staff, drive key metrics in quality, service, and profitability, and model the Drury Way of hospitality across all departments.

Bachelor’s degree in hospitality or business preferred and at least one year of supervisory experience with proven leadership.