Assistant General Manager

Drury Hotels; Sharonville (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible scheduling

Paid time off

Hotel discounts

401(k)

Job summary

Drury Hotels in Sharonville, OH is seeking an Assistant General Manager to lead housekeeping, laundry, and maintenance teams, delivering memorable guest experiences while coaching and supporting the people who make it all happen.

You will drive quality, service, and profitability through strong leadership, training, and hands-on supervision, with a focus on work-life balance, growth opportunities, and a collaborative, award-winning culture.

Qualifications

• Bachelor’s degree in hospitality, business, or related field preferred.
• Minimum of one-year supervisory experience with demonstrated leadership success.
• Hotel experience preferred.

Responsibilities

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
• Train, develop, and coach team members to achieve success in their roles
• Deliver on key business metrics of quality, service, profitability, and team
• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Skills

Leadership

Customer service

Training

Coaching

People development

Education

Bachelor’s degree in hospitality, business, or related field

Job description

Behind every great stay is a great team! Lead our Housekeeping, Laundry, and Maintenance teams as Assistant General Manager, creating memorable guest experiences while coaching and supporting the people who make it all happen.

Property Location:

2265 East Sharon Road - Sharonville, Ohio 45241-1870

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Work-life-balance– Flexible scheduling, paid time off, hotel discounts and free room nights

• Career growth -Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

• Health and well-being -Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

• Retirement -Company-matched 401(k)

• Award-winning- Ranked among Newsweek's America's Greatest Workplaces 2025

• Incentives -Quarterly bonuses (we succeed together!) based on hotel results

• Incentives -This position is eligible for a semi-annual bonus based on hotel and company performance

WHAT YOU WILL DO

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service

• Train, develop, and coach team members to achieve success in their roles

• Deliver on key business metrics of quality, service, profitability, and team

• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

WHAT WE EXPECT OF YOU

• Passion to serve others and exceed our guests’ expectations

• Bachelor’s degree in hospitality, business, or related field preferred

• Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred