Hotel Operations Leader: Guest Experience & Profitability

RiseMe; Golden (CO); On-site; USD 58,000 - 65,000; Full time

Job summary

Stonebridge Companies in Golden, CO seeks an Assistant General Manager to lead daily operations across front office, housekeeping, F&B and engineering, while supporting the GM in delivering outstanding guest service and financial profitability.

The role requires at least two years of management experience in a full-service hotel, with a focus on revenue/yield management and a flexible schedule including evenings, nights, weekends and holidays.

Qualifications

• Bachelor's degree (Hospitality or Hotel Administration preferred) or four years equivalent experience.
• Minimum of two years equivalent experience in a full-service hotel property of similar size and quality.
• Thorough understanding of revenue and yield management principles.
• Position requires ability to work a varied schedule including evenings, nights, weekends and holidays.

Responsibilities

• Lead all operational managers to success on daily, weekly, monthly and annual action plans relative to property business plan and financial goals.
• Ensure compliance of brand standard operating procedures and policies.
• Plan, organize, facilitate and/or participate in various hotel and department meetings.
• Develop and implement plans that improve guest satisfaction and associate satisfaction.
• Monitor and develop associate performance, including supervision, scheduling and evaluations.

Skills

Leadership

People management

Planning

Education

Bachelor's degree (Hospitality/Hotel Administration preferred) or 4 years equivalent experience

2+ years in full-service hotel property management

Job description

Stonebridge Companies in Golden, CO seeks an Assistant General Manager to lead daily operations across front office, housekeeping, F&B and engineering, while supporting the GM in delivering outstanding guest service and financial profitability.

The role requires at least two years of management experience in a full-service hotel, with a focus on revenue/yield management and a flexible schedule including evenings, nights, weekends and holidays.