Hotel Operations Leader: Guest Experience & Growth

Mehr Consultancy; San Francisco (CA); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

PTO 40 Hours

Sick Time 40 Hours

Employee Discount

Job summary

Mehr Consultancy in San Francisco is seeking a Hotel General Manager to oversee daily operations and deliver an exceptional guest experience. You will lead a diverse team, drive revenue, uphold brand standards, and ensure smooth front‑of‑house and back‑of‑house coordination.

The ideal candidate brings proven leadership, strong communication, and excellent organizational skills. You will hire, train, and motivate staff, handle guest and property issues professionally, and ensure compliance with

Qualifications

• Previous experience as a General Manager or Assistant General Manager.
• Ability to lead, delegate, and resolve conflicts professionally.
• Strong organizational skills and attention to detail.
• Ability to work independently with minimal supervision.
• Professional demeanor with excellent guest service skills.
• Must meet property grooming standards.
• Willingness to work all shifts as needed, including weekends and holidays.

Responsibilities

• Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
• Lead marketing and advertising efforts to drive occupancy and revenue.
• Develop and maintain positive relationships within the local community.
• Manage inventory, record-keeping, and ensure budgeted cost controls.
• Hire, train, and motivate employees while fostering teamwork and growth.
• Handle guest, employee, and property issues professionally.
• Be available for on-call responsibilities and emergency coverage.
• Maintain compliance with federal, state, and local regulations.
• Ensure all required reports on revenue, expenses, and operations are submitted timely.

Skills

General Management

Guest Service

Operations Oversight

Communication

Time Management

Organizational Skills

Staff Training

Regulatory Compliance

Conflict Resolution

Job description

Mehr Consultancy in San Francisco is seeking a Hotel General Manager to oversee daily operations and deliver an exceptional guest experience. You will lead a diverse team, drive revenue, uphold brand standards, and ensure smooth front‑of‑house and back‑of‑house coordination.

The ideal candidate brings proven leadership, strong communication, and excellent organizational skills. You will hire, train, and motivate staff, handle guest and property issues professionally, and ensure compliance with