Hotel Operations Leader - Guest Experience & Growth

Vision Hospitality Group, Inc.; Dunwoody (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Vision Hospitality Group, Inc. is seeking an Operations Manager to lead all hotel operations, including budgeting, forecasting, brand compliance, and guest relations, while living our ONE TEAM. ONE VISION.

philosophy. The role requires hands-on leadership to support teams, drive internal growth programs, and uphold exceptional service standards. Responsibilities include managing cash, payroll, and vendor relationships, and ensuring adherence to health and safety policies.

Qualifications

• Must maintain confidentiality of business information and guest data.
• Ensure safety and security of guests and assets.
• Excellent written and verbal communication skills.
• Flexibility to work nights, weekends and holidays as needed.
• Highly organized with attention to detail and integrity.
• Respect for diverse cultures and service orientation.

Responsibilities

• Lead hotel operations budgeting, forecasting and compliance with brand standards.
• Oversee sales and marketing initiatives and guest relations.
• Roll up sleeves to support teams and maintain daily operational flow.
• Prepare payroll and transmit to corporate office; manage accounts payable.
• Maintain cash handling accuracy and daily deposits; prepare monthly reports.

Skills

Confidentiality

Safety awareness

Communication

Flexibility

Organization

Integrity

Diversity awareness

Customer service

Physical stamina

English proficiency

Tools

M3 accounting system

PMS systems

Job description

Vision Hospitality Group, Inc. is seeking an Operations Manager to lead all hotel operations, including budgeting, forecasting, brand compliance, and guest relations, while living our ONE TEAM. ONE VISION.

philosophy. The role requires hands-on leadership to support teams, drive internal growth programs, and uphold exceptional service standards. Responsibilities include managing cash, payroll, and vendor relationships, and ensuring adherence to health and safety policies.