Hotel Operations Leader | Guest Experience & Growth

Vision Hospitality Group, Inc.; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Vision Hospitality Group, Inc. seeks an Operations Manager to lead hotel operations, budgeting, forecasting, and brand standards across our Atlanta-area property. The role requires hands-on leadership, cross-functional collaboration, and a commitment to guest satisfaction aligned with our ONE TEAM.

ONE VISION. philosophy. You will drive training, oversee finance and payroll, and ensure compliance with company policies while supporting teams to deliver exceptional experiences for guests and

Qualifications

• Keep confidential the business functions, including financial and guest information.
• Ensure safety and security of guests, associates, and assets.
• Know fire alarm systems and evacuation procedures.
• Communicate effectively in writing, verbally and in person.
• Work a flexible schedule; 24/7 operations may require nights, weekends, holidays.
• Be organized, honest, and work well with others; maintain a positive attitude.

Responsibilities

• Lead, direct and manage hotel operations including budgeting and forecasting.
• Adhere to Vision Hospitality Group policies and brand standards.
• Oversee sales and marketing initiatives and guest inquiries.
• Complete required brand, Vision University and health & safety training.
• Perform administrative duties and manage personnel records and payroll processes.
• Prepare daily reports and transmit to home office; manage accounts receivable/payable.
• Know hotel systems (PBX, PMS) and ensure month-end statistics are prepared.

Skills

Confidentiality

Safety and security

Fire safety

Effective communication

Flexible schedule

Organized

Integrity

Diversity & inclusion

Physical stamina

Teamwork

Guest service

Job description

Vision Hospitality Group, Inc. seeks an Operations Manager to lead hotel operations, budgeting, forecasting, and brand standards across our Atlanta-area property. The role requires hands-on leadership, cross-functional collaboration, and a commitment to guest satisfaction aligned with our ONE TEAM.

ONE VISION. philosophy. You will drive training, oversee finance and payroll, and ensure compliance with company policies while supporting teams to deliver exceptional experiences for guests and