Hotel Operations Leader: Elevate Guest Experience & Revenue

Commonwealth Hotels; Newport (KY); In loco; USD 55.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision Insurance

401(k) with Company Match

Hilton Team Member Travel Discounts

Professional Development and Training

Associate Recognition Programs

Descrizione del lavoro

Homewood Suites by Hilton Newport Cincinnati seeks an experienced Hotel Assistant General Manager to lead hotel operations, support the General Manager, and deliver exceptional guest experiences in Newport, Kentucky.

You will supervise Front Desk, Housekeeping, Breakfast and Guest Services, coach and develop associates, manage scheduling and costs, and partner with Sales to maximize occupancy while maintaining Hilton standards.

Competenze

• Minimum 2 years of hotel leadership experience preferred.
• Experience as Assistant General Manager, Front Office Manager, Operations Manager, or Department Head preferred.
• Strong knowledge of hotel operations, guest service, and team leadership.
• Experience with hotel PMS and Microsoft Office.
• Excellent communication, problem-solving, and organizational skills.
• Ability to lead multiple priorities in a fast-paced hospitality environment.
• Flexible schedule, including evenings, weekends, and holidays as needed.

Mansioni

• Lead day-to-day hotel operations across Front Desk, Housekeeping, Breakfast and Guest Services.
• Drive guest satisfaction and ensure exceptional service across all departments.
• Monitor brand standards, safety and financial performance.
• Coach, train and develop hotel associates; manage scheduling and staffing.
• Collaborate with General Manager and Sales to maximize occupancy and revenue.

Conoscenze

Hotel leadership

Guest service

Team leadership

Communication

Organizational skills

Multitasking

Strumenti

Hotel PMS

Microsoft Office

Descrizione del lavoro

Homewood Suites by Hilton Newport Cincinnati seeks an experienced Hotel Assistant General Manager to lead hotel operations, support the General Manager, and deliver exceptional guest experiences in Newport, Kentucky.

You will supervise Front Desk, Housekeeping, Breakfast and Guest Services, coach and develop associates, manage scheduling and costs, and partner with Sales to maximize occupancy while maintaining Hilton standards.