Assistant General Manager

Fairfield Inn & Suites Newport Cincinnati; Newport (KY); On-site; USD 65,000 - 90,000; Full time

Job summary

Fairfield Inn & Suites Newport Cincinnati is seeking an Assistant General Manager to help lead daily hotel operations and deliver exceptional guest experiences. You will collaborate with the General Manager to maintain high service standards and drive guest satisfaction with a 5-star approach.

The ideal candidate has a bachelor’s degree in hospitality management and at least three years of managerial experience in the hospitality industry, with a passion for teamwork and operational excellence.

Qualifications

• Bachelor’s degree in hospitality management.
• Three years of managerial experience in the hospitality industry.

Responsibilities

• Oversee daily hotel operations in collaboration with the General Manager.
• Supervise staff and ensure smooth service delivery.
• Resolve guest concerns and maintain a 5-star service standard.
• Drive guest satisfaction and operational excellence.

Skills

Managerial experience

Customer service

Education

Bachelor's degree in Hospitality Management

Job description

Join our team at Fairfield Inn & Suites Newport Cincinnati as an Assistant General Manager, where you’ll play a crucial role in delivering exceptional guest experiences. You’ll collaborate closely with our General Manager to oversee daily hotel operations, ensuring seamless service and high standards. When needed, you’ll take the lead in supervising staff, resolving guest concerns, and maintaining our commitment to a 5-star service. Our ideal candidate is driven and passionate about hospitality, with a strong emphasis on customer satisfaction and operational excellence. We prefer candidates with a bachelor’s degree in hospitality management and three years of managerial experience in the industry.

At Fairfield Inn & Suites, part of the Rolling Hills Hospitality family, we believe in fostering an engaging and supportive work environment. We value your growth, offering competitive pay and opportunities for career advancement. Let’s work together to create unforgettable experiences for our guests and build a rewarding career for you.