Hotel Operations Leader — Assistant GM in Training

Automatic Data Processing, Inc.; Olympia (WA); On-site; USD 80,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Olympia Hospitality LLC in Olympia, WA is seeking an Assistant General Manager to support daily hotel operations under the General Manager. This leadership-in-training role serves as the active manager on duty when the GM is away and focuses on guest satisfaction, standards, and financial performance.

You will mentor staff, oversee training, coordinate departments, manage cost controls, and ensure compliance with company guidelines.

Qualifications

• Minimum 3–5 years of hotel leadership experience; prior General Manager or Assistant GM experience preferred.
• Proven experience managing budgets, P&L, and operational KPIs.
• Bachelor’s degree in Hospitality Management, Business, or related field preferred (or equivalent experience).

Responsibilities

• Support the hotel operations to achieve guest satisfaction, revenue, and cost-control goals.
• Provide a work environment for our team members that is fun, challenging, safe, and enables our associates to provide memorable guest experiences.
• Follow up and track all training of staff members to ensure that proper standards for each department are met.
• Ensure morning huddles are being conducted and communication through out the hotel is being followed.
• Assist each department with daily tasks as needed. Make sure all departments are following current standards for their tasks.
• Assist GM in maintaining proper cost controls and ensuring that team members are provided with the tools needed to do their job successfully.
• Respond to all guest issues and challenges in a timely friendly manor.

Skills

Leadership

Budgeting

P&L management

Team development

Public speaking

Education

Bachelor’s degree in Hospitality Management, Business, or related field

Tools

Microsoft Office

PMS software

Scheduling software

Job description

Olympia Hospitality LLC in Olympia, WA is seeking an Assistant General Manager to support daily hotel operations under the General Manager. This leadership-in-training role serves as the active manager on duty when the GM is away and focuses on guest satisfaction, standards, and financial performance.

You will mentor staff, oversee training, coordinate departments, manage cost controls, and ensure compliance with company guidelines.