Hotel Operations & Claims Admin Specialist

Corpay; Lombard (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401k plan enrollment

Virtual fitness classes

PTO offerings

Employee discounts

Philanthropic support

Fun culture with contests

Job summary

Corpay is seeking a Hotel Administrative Specialist in the ALE Solutions division, located in St. Charles, IL. You will support the Hotel Department with administrative duties, manage tasks, assist with claims, and coordinate with Hotel Coordinators and internal partners.

The role involves entry into the ACT Database, maintaining documentation, and helping with policyholder communications. Excellent communication and organizational skills are essential, with attention to detail and teamwork

Qualifications

• High school diploma or equivalent preferred.
• 2+ years of job-related experience preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• ACT program experience preferred.
• Excellent verbal and written communication, organization and multitasking skills.
• Strong attention to detail and accuracy.
• Ability to build healthy working relationships with teammates.
• Ability to assist coworkers with tasks.

Responsibilities

• Maintain Task Manager by moving tasks and assigning them to employees.
• Assist with taking and entering new claims.
• Enter new claims into the ACT Database and verify information in MyALE Claims portal.
• Assign and distribute new claims to Hotel Coordinators per the run-rate document.
• Support Hotel Operations Manager with special projects.
• File and update electronic docs in ACT Database and maintain accurate information.
• Assist with policyholder text-notification execution and maintenance.
• Call hotels to confirm checkouts and perform other tasks.
• Assist with HA collections via reminders and calls to clients.
• Call hotels to confirm client check-ins when needed.
• Update card limits and end dates through the JP Morgan SUA Program.
• Confirm that hotels received paperwork for new bookings.
• Perform other duties as assigned.

Skills

Task management

Communication

Multitasking

Teamwork

Attention to detail

Business acumen

Education

High school diploma or equivalent

Tools

Microsoft Office

ACT program

Job description

Corpay is seeking a Hotel Administrative Specialist in the ALE Solutions division, located in St. Charles, IL. You will support the Hotel Department with administrative duties, manage tasks, assist with claims, and coordinate with Hotel Coordinators and internal partners.

The role involves entry into the ACT Database, maintaining documentation, and helping with policyholder communications. Excellent communication and organizational skills are essential, with attention to detail and teamwork