Hotel Operations Admin Specialist

Corpay; St. Charles, Northern (IL, KY); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Virtual fitness classes

Robust PTO

Employee discounts

Philanthropic support

Fun culture and contests

Job summary

Corpay ALE Solutions is seeking a Hotel Administrative Specialist in St. Charles, IL. You will support the Hotel Department with administrative duties, including task management, claims entry, and e-filing, reporting to the Hotel Operations Manager.

Ideal candidates will have 2+ years related experience, strong communication, and proficiency with Microsoft Office and ACT. The role offers a comprehensive benefits package and opportunity to contribute to multiple projects.

Qualifications

• High school diploma or equivalent preferred.
• 2+ years of related experience preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• ACT program experience a plus.
• Strong communication, organization, problem-solving, and teamwork.
• Attention to detail and accuracy are critical.
• Ability to assist coworkers with tasks.

Responsibilities

• Maintain (TM) Task Manager and assign tasks to employees.
• Assist in taking and entering new claims and updating ACT database.
• Enter new claims into ACT Database via MyALE Claims portal.
• Distribute new claims to a Hotel Coordinator based on data in shared run rate document.
• Assist with projects assigned by the Hotel Operations Manager or Lead Administrative Coordinator.
• Assist with electronic filing and updating in ACT Database.
• Assist with Policy Holder Text Notification execution and maintenance.
• Call hotels to confirm check-out and other HSS tasks as assigned.
• Assist with HA collection by sending reminder emails or calling clients.
• Call hotels to confirm client check-in when Night Audit is unavailable.
• Update card limits and ending dates through JP Morgan SUA Program.
• Confirm hotels have received paperwork on new bookings.
• Perform other duties as assigned.

Skills

Communication skills

Organizational skills

Problem-solving

Multi-tasking

Team player

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, Word, Outlook)

ACT database

Job description

Corpay ALE Solutions is seeking a Hotel Administrative Specialist in St. Charles, IL. You will support the Hotel Department with administrative duties, including task management, claims entry, and e-filing, reporting to the Hotel Operations Manager.

Ideal candidates will have 2+ years related experience, strong communication, and proficiency with Microsoft Office and ACT. The role offers a comprehensive benefits package and opportunity to contribute to multiple projects.