Hotel Night Operations Manager

Paycom; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

The Overnight Manager on Duty at Paycom oversees all hotel functions during the overnight shift, directing Front Office, Engineering and Housekeeping to ensure safe, secure operations and high service quality.

Responsibilities include addressing safety hazards, reporting deficiencies, training night audit staff, maintaining Z-certification knowledge, and coordinating with management to handle guest requests after hours.

Qualifications

• Oversees overnight operations and staff responsibilities.
• Ensures safety, security, and quality of hotel service at night.
• Trains and monitors night audit staff and ensures Z-certification updates.

Responsibilities

• Directs Front Office, Engineering and Housekeeping during overnight shifts.
• Reports and resolves safety hazards and property deficiencies observed at night.
• Handles guest requests and escalations, providing after-hours support.

Skills

Overnight management

Staff supervision

Safety & security

Night audit

Guest service

Communication

Job description

The Overnight Manager on Duty at Paycom oversees all hotel functions during the overnight shift, directing Front Office, Engineering and Housekeeping to ensure safe, secure operations and high service quality.

Responsibilities include addressing safety hazards, reporting deficiencies, training night audit staff, maintaining Z-certification knowledge, and coordinating with management to handle guest requests after hours.