Hotel Night Auditor

Sheraton Harrisburg Hershey; Harrisburg (Dauphin County); On-site; USD 30,000 - 40,000; Full time

Job summary

Sheraton Harrisburg Hershey is looking for a Night Auditor to join our team. The candidate will manage financial records including cash and credit transactions and ensure that every guest has an excellent experience. While previous hotel experience is preferred, it is not mandatory. Essential qualifications include outstanding communication and customer service skills, flexibility to work overnight, and computer proficiency. A high school diploma or equivalent is required, and this role offers opportunities for growth in the hospitality industry.

Qualifications

• Communication and customer service skills are essential.
• Experience in hotel front desk, hospitality, or guest services is preferred.
• Flexibility to work overnight hours is required.
• Proficiency in computers is necessary.

Responsibilities

• Audit and reconcile all financial records including cash drawer activity.
• Prepare and distribute daily, weekly, and monthly reports.
• Ensure pleasant stays for every hotel guest.
• Handle inquiries, reservations, and front office duties.

Skills

Outstanding communication skills

Excellent customer service skills

Flexible overnight hours

Education

High school diploma or equivalent

Some college

Tools

Accounting software

Reservation software

Job description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Make sure every hotel guest has a pleasant stay
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Complete additional bookkeeping, administrative, and accounting procedures as requested

Qualifications

• Outstanding communication skills and excellent customer service skills are required
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Flexible overnight hours are required
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Some college is preferred but a high school diploma or equivalent is required