Hotel Maintenance Technician – Keep Rooms Running Smoothly

IHG Hotels & Resorts; Boston (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

IHG Hotels & Resorts in Boston seeks a Maintenance Representative to keep hotel operations running smoothly. You will perform repairs, organize supplies, and uphold safety and cleanliness across indoor and outdoor areas, including the car park and pool.

The role requires basic plumbing/electrical skills, familiarity with building management tools, and a customer‑facing, professional demeanor. With at least one year in maintenance, a high school diploma or vocational training, and knowledge of MS

Qualifications

• Experience - you'll have at least one year of maintenance or repair work.
• A high school diploma or related vocational training.
• You’ll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom.
• On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures.
• CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal.
• Fitness - you’ll be on your feet most of the day, and will need to bend and kneel a lot.
• Compliance - as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language.
• Great communication skills, you’ll be warm, welcoming and easy to talk to.

Responsibilities

• Repair or replace items around the hotel and refurbish items in guest rooms.
• Organise supplies and make sure equipment is ready for the next day.
• Live up to high safety standards - follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment.
• Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool.
• Follow the preventative maintenance calendar to keep everything working and efficient.
• Be a friendly face and helping hand to our guests.
• Keep supervisor or duty manager informed about low running supplies.
• Look smart and approachable in your uniform.
• Be ready to take on extra duties as and when the team needs you.

Skills

Maintenance experience

High school diploma

MS Office & BMS tools

Plumbing basics

Electrical basics

Preventive maintenance

CPO certification

Physical fitness

Compliance knowledge

Strong communication

Education

High school diploma or vocational training

Tools

HotSos

Opera

Lutron

Bartech

Inncom

Microsoft Office

Job description

IHG Hotels & Resorts in Boston seeks a Maintenance Representative to keep hotel operations running smoothly. You will perform repairs, organize supplies, and uphold safety and cleanliness across indoor and outdoor areas, including the car park and pool.

The role requires basic plumbing/electrical skills, familiarity with building management tools, and a customer‑facing, professional demeanor. With at least one year in maintenance, a high school diploma or vocational training, and knowledge of MS