Hotel Maintenance Technician

mcrhotels.com; Bedford (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Hotel Maintenance Technician to join their team. In this vital role, you will ensure the smooth operation and maintenance of hotel facilities, providing a safe and welcoming environment for guests. Your responsibilities will include performing preventative maintenance, assisting with repairs, and collaborating with various departments to address service requests. This position offers opportunities for career growth and advancement within a dynamic company recognized for its innovation in the hospitality sector. If you have a passion for service and a knack for problem-solving, this role is perfect for you.

Benefits

Hotel Discounts

Weekly Pay

Paid Time Off

Retirement Options

Referral Bonuses

Health Insurance

Dental Insurance

Vision Insurance

Qualifications

• Must be at least 18 years old and have a positive attitude.
• Proficient in hand tools, power tools, and basic maintenance tasks.

Responsibilities

• Assist with operation and maintenance of hotel equipment.
• Ensure safety inspections and protocols are completed.
• Coordinate with departments for work orders and service requests.

Skills

Verbal Communication

Written Communication

Basic Maintenance Skills

Reasoning Skills

Emergency Response

Education

Technical or Vocational School Degree

Trade Licensing (Plumbing, Electrical, HVAC, Carpentry)

Tools

Hand Tools

Power Tools

Test Equipment

Windows OS

Job description

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The Maintenance Technician at the Hilton Garden Inn Warwick is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned.

Essential Functions

1. Participate in the preventative maintenance program.
2. Perform tasks in a safe and efficient manner.
3. Assist with the operation, maintenance, and repair of equipment in guest rooms, public spaces, and hotel facilities.
4. Communicate effectively and professionally with guests, co-workers, and supervisors.
5. Ensure all fire and safety inspections and protocols are completed, and address any discrepancies.
6. Collaborate with vendors and suppliers regarding repair activities, including scope, products, and materials.
7. Obtain pricing, bids, or develop cost estimates as needed.
8. Monitor tools, supplies, and inventories of the maintenance department.
9. Place orders with approved vendors when necessary.
10. Maintain working spaces in a safe and clean condition.
11. Coordinate directly with the front desk, housekeeping, and management for work orders and service requests.
12. Carry all necessary equipment to perform work tasks efficiently.
13. Perform other tasks or jobs as assigned by supervisors or management.
14. Perform other duties as assigned.

Minimum Qualifications

1. Must have a positive attitude and willingness to learn.
2. Strong verbal and written communication skills.
3. Ability to react quickly and calmly in emergency situations.
4. Reasoning skills are essential.
5. Basic maintenance skills required.
6. Proficient in the use of hand tools, power tools, and test equipment.
7. Proficient in Windows OS, company-approved spreadsheets, and word processing.
8. Ability to clearly convey information and ideas.
9. Desire to serve all guests.
10. Must be at least 18 years old.

Preferred Qualifications

1. Technical, trade, or vocational school degree.
2. Trade licensing (e.g., plumbing, electrical, HVAC, carpentry) preferred.
3. At least 2 years of relevant experience.
4. Ability to carry all necessary equipment to perform work tasks.
5. Experience in hotel, apartment, or related fields.

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, with offices in NYC, Dallas, Chicago, and Richmond, VA.
• Portfolio of 148 hotels, over $5 billion, with more than 22,000 guestrooms across 37 states and 106 cities.
• Over 7,000 team members, operating under Marriott, Hilton, and independent brands.
• Recognized as one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• Multiple awards including Marriott Partnership Circle and Hilton Legacy Award.

Benefits

• Hotel discounts, weekly pay, paid time off, retirement options, referral bonuses.
• Opportunities for career growth and advancement.
• Health, dental, and vision insurance available after 30 days for full-time employees.