Hotel Maintenance Technician

ZipRecruiter; Lansing (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a premium hotel brand as a Maintenance Technician, where your skills will ensure the comfort and safety of guests. You'll perform essential repairs and preventative maintenance on various systems, from HVAC to plumbing, while collaborating with a dedicated team. This role offers a dynamic work environment with opportunities to engage with guests and enhance their experience. With a focus on safety and quality, you will play a vital part in maintaining the hotel’s standards. Enjoy competitive pay and a range of benefits, including health insurance and paid time off, as you contribute to a welcoming atmosphere for all.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Retirement Savings with Company Match

Paid Holidays

Holiday Bonus

Free Life Insurance

Bereavement Leave

Pet Bereavement Leave

Qualifications

• Strong communication skills for effective engagement.
• Knowledge of maintenance, repair, and construction materials.
• Ability to read and interpret construction drawings.

Responsibilities

• Perform preventative maintenance on mechanical and electrical systems.
• Respond to guest requests related to room maintenance.
• Monitor utility usage and maintain records.

Skills

Communication Skills

Basic Math Skills

Knowledge of Maintenance and Repair

Safety Management Understanding

Education

High School Diploma

Technical Training

Tools

HVAC Systems

Plumbing Tools

Electrical Tools

Computers and Software Applications

Job description

Job Description

Description:

We're looking for Maintenance Technicians with flexible availability to join our team at the Crowne Plaza Lansing, performing repairs and preventative maintenance of the building and grounds of the hotel. Pay starts at $18+/hr depending on experience.

Duties and Responsibilities

1. Perform preventative maintenance repairs on mechanical, electrical, HVAC, locks, refrigeration, plumbing systems, and all building components, furniture, fixtures, and equipment.
2. Complete work orders promptly, including replacing ceiling tiles, filters, light bulbs, patching vinyl, painting, and repairing guest rooms, bathrooms, kitchen, and laundry equipment.
3. Repair and program hotel electronic lock systems.
4. Collaborate with other departments to ensure quality and safety standards are maintained; report unsafe conditions or quality issues to the supervisor.
5. Respond courteously and promptly to guest requests and complaints related to room maintenance.
6. Inform the Chief Engineer of inventory needs and any special equipment or parts required.
7. Monitor and perform scheduled work on hotel equipment (kitchen, laundry, floor equipment) and keep daily records; schedule service calls as needed.
8. Monitor utility usage, take daily readings, and maintain records.
9. Participate in emergency procedures such as fire brigade, first aid, and weather protocols.
10. Follow safety regulations for all equipment and report unsafe conditions.
11. Maintain cleanliness and organization in all engineering/maintenance storage areas.
12. Maintain the indoor pool and spa.
13. Ensure security of assigned keys.
14. Perform general upkeep of the grounds, including signage, trash, and parking lot.
15. Develop and suggest systems and procedures for assigned operations.
16. Assist in other hotel areas as needed and perform additional duties as assigned.

About Us

Join Crowne Plaza, one of the world's leading premium hotel brands, with over 420 hotels globally. We aim to foster great connections through thoughtfully designed spaces, supporting both business and leisure needs, and excelling in meetings and events. Our service style 'Dare to Connect' emphasizes genuine emotional connections, empowering colleagues to use their personality and initiative to enhance guest experiences.

Benefits & Discounts for Full-Time Employees

• Health, Dental, and Vision insurance
• Paid Vacation and Personal Days
• Retirement Savings with Company Match
• Seven Paid Holidays
• Holiday Bonus
• $20,000 Free Life Insurance
• Bereavement and Pet Bereavement Leave

Requirements

• Maintain active relevant licenses.
• Strong communication skills, both written and verbal.
• Ability to engage effectively with colleagues and guests.
• Basic math skills.
• Knowledge of maintenance, repair, and construction materials, methods, tools, and terminology.
• Understanding of safety management and local regulations.
• Ability to read and interpret construction drawings and plans.
• Perform complex maintenance tasks and operate related equipment.
• Operate computers and software applications such as word processing, spreadsheets, and databases.

Physical Demands

• Work in indoor and outdoor environments with exposure to noise, dust, grease, fumes, weather, and temperature variations.
• Extensive mobility required, up to 8 hours at a stretch.
• Ability to climb ladders, lift and maneuver moderate to heavy weights, and operate equipment and vehicles.
• Transport up to 50 pounds regularly and maneuver carts and equipment weighing up to 250 pounds frequently.

Qualifications and Requirements

A high school diploma or equivalent is required; technical training from an accredited institution is preferred. Varying work schedules may be required based on hotel needs. Attendance at training sessions is mandatory. All employees must comply with hotel rules and regulations for safety and operations. Violations may result in disciplinary actions, including termination.

E.E.O: We are an equal opportunity employer committed to an inclusive environment. We are a drug-free workplace; background checks are conducted for all positions.