Hotel Maintenance Pro: Keep Rooms Running Smoothly

IHG Hotels; Virginia (MN); On-site; USD 38,000 - 39,000; Full time

Job summary

IHG Hotels is seeking a Maintenance Representative to keep our hotel running smoothly, handle repairs, and prepare for the next day’s needs. You’ll ensure guest rooms and public areas stay in top condition with pride and attentiveness.

The role requires about a year of maintenance experience, a high school diploma or vocational training, and familiarity with building management tools and basic plumbing/electrics. This on-site role emphasizes safety and guest service.

Qualifications

• At least one year of maintenance or repair work.
• A high school diploma or related vocational training.
• You'll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom.
• On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures.
• CPO certification - A Certified Pool Operator license would be ideal.
• Fitness - you'll be on your feet most of the day and will need to bend and kneel a lot.
• Great communication skills, you'll be warm, welcoming and easy to talk to.

Responsibilities

• Repair or replace items around the hotel and refurbish items in guest rooms.
• Organize supplies and make sure equipment is ready for the next day
• Live up to high safety standards - follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment
• Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool
• Always keep an eye out for improvements - follow the preventative maintenance calendar and keep everything working and efficient at all times
• Be a friendly face and helping hand to our guests
• Keep your supervisor or duty manager in the loop and tell them about any low running supplies
• Look smart and approachable in your uniform
• Be ready to take on extra duties as and when the team needs you

Skills

Maintenance experience

Microsoft Office

Basic plumbing

Basic electrics

Preventive maintenance

Communication skills

Customer service

Education

High school diploma or relevant vocational training

Tools

HotSos

Opera

Lutron

Bartech

Inncom

Job description

IHG Hotels is seeking a Maintenance Representative to keep our hotel running smoothly, handle repairs, and prepare for the next day’s needs. You’ll ensure guest rooms and public areas stay in top condition with pride and attentiveness.

The role requires about a year of maintenance experience, a high school diploma or vocational training, and familiarity with building management tools and basic plumbing/electrics. This on-site role emphasizes safety and guest service.