Hotel Maintenance Engineer — Guest‑Focused Skilled Trades Pro

Sonesta Hotels; Cambridge (MA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with company match

Paid Vacation & Sick Time

Hotel discounts

Job summary

Sonesta International Hotels is seeking an Engineer to perform routine maintenance and skilled repairs to the building and equipment across its hotel properties. The role emphasizes guest service, safety, and proactive maintenance to ensure high standards of quality and reliability.

The engineer will handle preventive maintenance, operate on-site facilities, and respond to guest inquiries with professionalism, contributing to memorable guest experiences.

Qualifications

• Specialized knowledge or certification in plumbing, electrical, carpentry, equipment mechanics, HVAC, refrigeration, etc.
• Trade school and/or college coursework in related field preferred.
• Experience in a hotel or related field preferred.

Responsibilities

• Perform general maintenance and repairs for buildings, hotel rooms and equipment.
• Perform preventative maintenance and keep equipment operational.
• Adhere to safety regulations, brand standards and compliance requirements.
• Report unsafe conditions or malfunctioning equipment to supervisor.
• Follow procedures to secure inventory and assets.
• Replenish supplies and minimize waste.
• Take readings on equipment.
• Repair and program hotel electronic lock system.
• Read blueprints and wiring diagrams.
• Refurbish furniture and fixtures and repair wall coverings.
• Attend departmental pre-shift meetings.
• Perform other duties as requested by management.

Skills

Guest service

Prioritization

Organizational skills

Reading/writing docs

Math skills

Verbal communication

Interpersonal skills

Time management

Education

Trade school or college coursework

HVAC or refrigeration certifications

Hotel experience preferred

Job description

Sonesta International Hotels is seeking an Engineer to perform routine maintenance and skilled repairs to the building and equipment across its hotel properties. The role emphasizes guest service, safety, and proactive maintenance to ensure high standards of quality and reliability.

The engineer will handle preventive maintenance, operate on-site facilities, and respond to guest inquiries with professionalism, contributing to memorable guest experiences.