Hotel HVAC & Maintenance Technician—Guest Focus

Driftwood Hospitality Management; Durham (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking an experienced, hands-on HVAC / Maintenance Technician for a full-service hotel. This role requires strong HVAC and refrigeration troubleshooting skills and the ability to respond to maintenance needs throughout the hotel, including guest rooms, public areas, kitchens, and back-of-house spaces.

The ideal candidate must be guest-focused, professional, and able to diagnose issues, perform safe repairs, and communicate effectively with guests and hotel

Qualifications

• Previous hands-on HVAC/refrigeration troubleshooting and repair experience.
• Strong mechanical and electrical troubleshooting ability.
• EPA Section 608 Universal Certification (Refrigerant Recovery) - Current.
• Current Certified Pool Operator (CPO) certification.
• Strong guest-service skills and a professional, positive attitude are required.
• Ability to communicate professionally with guests, hotel leadership, and fellow associates.
• Ability to work independently, prioritize service calls, and determine appropriate repairs.
• This is a hands-on position for someone who understands that in a full-service hotel, the job may involve troubleshooting an HVAC system one moment, repairing refrigeration or electrical equipment the next, and responding to a guest-room maintenance issue immediately afterward.

Responsibilities

• Troubleshoot, diagnose, repair, and maintain HVAC and refrigeration equipment.
• Properly use and interpret a voltage meter/multimeter, amp probe, and refrigerant gauges.
• Understand refrigerant pressures, temperatures, superheat, and basic HVAC system diagnostics.
• Diagnose and replace HVAC components including compressors, filter driers, contactors, capacitors, motors, controls, and related components.
• Troubleshoot and repair walk‑in coolers, reach‑in coolers, under‑counter refrigeration, and walk‑in freezers.
• Diagnose and replace mechanical and electronic thermostats and controls.
• Basic knowledge of chiller systems and their basic operation.
• Troubleshoot electrical problems, trace circuits, and identify electrical faults.
• Perform plumbing repairs, including diagnosing leaks and soldering/sweating copper piping.
• Troubleshoot and repair commercial hot‑water systems and water heaters.
• Understand basic electronic controls and perform basic electronic troubleshooting.
• Perform general hotel maintenance repairs, including plumbing, electrical, drywall, mechanical equipment, guest‑room systems, and other property maintenance needs.
• Respond promptly and professionally to maintenance requests from guests and hotel departments.
• Maintain a safe, clean work environment and follow hotel safety procedures.

Skills

HVAC troubleshooting

Refrigeration troubleshooting

Electrical troubleshooting

Guest-service orientation

Professional communication

Education

EPA 608 Universal Certification

CPO Certification

Tools

Voltage meter

Multimeter

Refrigerant gauges

Hand tools

Job description

Driftwood Hospitality Management is seeking an experienced, hands-on HVAC / Maintenance Technician for a full-service hotel. This role requires strong HVAC and refrigeration troubleshooting skills and the ability to respond to maintenance needs throughout the hotel, including guest rooms, public areas, kitchens, and back-of-house spaces.

The ideal candidate must be guest-focused, professional, and able to diagnose issues, perform safe repairs, and communicate effectively with guests and hotel