Hotel & Housing Operations Lead for Tournaments

RRFT Enterprise; Pennsylvania; On-site; USD 50,000 - 70,000; Full time

Job summary

RRFT Enterprise is seeking a Hotel & Housing Coordinator to lead Stay-to-Save and Stay-to-Play housing operations. You will manage hotel partnerships, MMX administration, tournament housing, and analytics, ensuring exceptional customer service for athletes, families, coaches, and clubs.

The role oversees multiple tournaments, builds long-term partnerships, and coordinates with CVBs, tour operators, and hotel partners to optimize housing for events.

Qualifications

• Minimum of two years of experience in hospitality, hotel sales, sports tourism, event management, or related field.
• Strong negotiation skills for hotel terms and inventory.
• Excellent customer service, organizational, and communication skills.
• Ability to manage multiple projects, deadlines, and priorities simultaneously.
• Proficiency with Microsoft Office Suite and cloud-based software.

Responsibilities

• Develop and manage hotel partnerships and Stay-to-Play housing operations.
• Negotiate hotel terms, room rates, inventory, concessions, and benefits.
• Coordinate MMX housing events, booking rules, deadlines, and blocks.
• Serve as primary housing contact for athletes, families, coaches, and clubs.
• Monitor housing performance, reporting, and compliance across events.

Skills

Customer service

Organizational skills

Communication

Project management

Time management

Education

Bachelor’s degree in Hospitality Management, Event Management, Business Administration, Tourism, or related field

Tools

Microsoft Office Suite

Cloud-based software

MeetingMax (MMX)

Job description

RRFT Enterprise is seeking a Hotel & Housing Coordinator to lead Stay-to-Save and Stay-to-Play housing operations. You will manage hotel partnerships, MMX administration, tournament housing, and analytics, ensuring exceptional customer service for athletes, families, coaches, and clubs.

The role oversees multiple tournaments, builds long-term partnerships, and coordinates with CVBs, tour operators, and hotel partners to optimize housing for events.