Lodging Reservations & Logistics Specialist

Team-Housing-Solutions,-Inc.-2; Woodrow (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Team Housing Solutions, Inc. is seeking a Lodging Logistics Specialist to handle reservations and inquiries for clients across the US and globally. You will communicate with customers and hotels, manage bookings, changes and issues, and ensure accurate recording in systems.

The role requires attention to detail and strong organizational and communication skills. You will support roster management, market research, rate negotiations and project work within a collaborative team.

Qualifications

• One or more year(s) of experience in Reservations or Customer Service, Knowledge of reservation & accounting systems.
• Experience in Energy Corporate Housing and/or Hospitality is preferred.
• Skilled in customer service.
• Proficient in Microsoft Office.
• Strong attention to detail, accuracy, and problem-solving skills.
• Strong organizational skills.
• Effective communication and interpersonal skills.
• Team collaboration.
• Some college; A degree is preferred.

Responsibilities

• Manage incoming reservation inquiries via phone, email or online booking platforms and provide accurate information on availability and rates.
• Reserve lodging for THS Clients and update booking, accounting and funding systems.
• Handle cancellations, modifications and special requests from Clients or Guests.
• Follow Texas vs. out of Texas rate policies and calculate profitable margins.
• Create hotel proposals and assist Government Lodging Logistics Team as needed.
• Ensure hotels receive booking details, payments and clear instructions for check-in/out.

Skills

Customer service

Attention to detail

Organizational skills

Communication

Interpersonal skills

Team collaboration

Education

Some college

A degree preferred

Tools

Microsoft Office

Job description

Team Housing Solutions, Inc. is seeking a Lodging Logistics Specialist to handle reservations and inquiries for clients across the US and globally. You will communicate with customers and hotels, manage bookings, changes and issues, and ensure accurate recording in systems.

The role requires attention to detail and strong organizational and communication skills. You will support roster management, market research, rate negotiations and project work within a collaborative team.