Hotel Houseperson - PT and FT

Doubletree by Hilton- Colorado Springs; Colorado Springs (CO); On-site; USD 21,000 - 22,000; Full time

Job summary

Doubletree by Hilton- Colorado Springs is seeking a friendly houseperson to keep public areas clean and assist guests with requests. You will transport linen, stock supplies, and perform tasks assigned by housekeeping managers to ensure a wonderful stay for guests.

Ideal candidates have at least one year of housekeeping or houseperson experience and a strong commitment to outstanding customer service. This is an hourly position with competitive pay and opportunities to grow within the hotel.

Qualifications

• High school diploma or GED required.
• Strong work ethic with organizational, time management, and communication skills.
• Knowledge of cleaning techniques and products required.
• Guest-first attitude with exceptional customer service expected.
• At least 1 year of houseperson/housekeeper experience preferred.

Responsibilities

• Transport clean linen to housekeeping storage and replenish supplies on each floor.
• Start shift by visiting floors to collect trash, dirty linen, and other materials per management.
• Clean and maintain guest rooms, hallways, lobby, furnishings, and floors.
• Anticipate and respond quickly to guest requests to provide top-quality service.
• Deliver guest-requested items (amenities, rollaway beds, cribs, bedding, linens) to rooms.

Skills

Customer service

Time management

Organizational skills

Communication skills

Cleaning knowledge

Education

High school diploma / GED

Job description

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service.

Compensation

$15.16 - $15.50 hourly

Qualifications

• Graduated high school, received GED or equivalent
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• Strong knowledge of cleaning techniques and products
• Must have a strong focus on putting the guest first with exceptional customer service experience
• At least 1 year of experience as a houseperson or housekeeper preferred

Responsibilities

• Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor
• Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
• Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
• Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens