Housekeeping Houseman

ARK; Florida; On-site; USD 19,000 - 27,000; Full time

Job summary

ARK hotel is seeking a friendly and organized houseperson to ensure our public areas and guest spaces are clean and welcoming in Florida. The role requires one year of housekeeping or houseperson experience and a strong focus on guest satisfaction.

You will assist with delivering amenities and housekeeping tasks, maintaining areas such as hallways and the lobby, and supporting housekeeping managers with special assignments. The ideal candidate prioritizes guest comfort and service.

Qualifications

• Must be able to manage time effectively and stay organized while cleaning public areas and guest spaces.
• Proficient in using cleaning products and following safety protocols.
• High school diploma or GED required; one year of houseperson/housekeeping experience preferred.
• Strong commitment to delivering outstanding customer service and guest satisfaction.

Responsibilities

• Maintain cleanliness of guest rooms, hallways, lobby, and other spaces.
• Anticipate and respond quickly to guest requests to ensure high service levels.
• Restock linen and transport clean linen to storage and housekeeping areas.
• Start shifts by inspecting assigned floors, collecting trash and soiled items as directed.
• Deliver guest-requested amenities, rollaway beds, cribs, and bedding to rooms.

Skills

Time management

Organizational skills

Communication skills

Cleaning products knowledge

Guest service orientation

Education

High school diploma or GED

Job description

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, lobbies and parking lot. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service.

Compensation: $16.50

Qualifications

• Hard worker with strong time management, organizational, and communication skills
• Experience with a variety of cleaning products and techniques
• High school diploma, GED, or equivalent
• 1 year experience as a houseperson or housekeeper strongly desired
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service

Responsibilities

• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
• Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
• Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens