Hotel Housekeeping Supervisor - Lead & Grow with Our Team

Courtyard San Diego Mission Valley/Hotel Circle; San Diego (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life

Management Development Program

Travel discounts

Vacation/Welfare & Holiday Pay

Career advancement opportunities

Referral bonus program

Transit-friendly location

Benefits eligible

Job summary

Courtyard San Diego Mission Valley/Hotel Circle is seeking a Housekeeping Supervisor to lead daily housekeeping operations, inspect guest rooms and public areas, and develop associates to uphold the hotel’s high standards of cleanliness and guest service. The ideal candidate has hands-on leadership, strong communication, and the ability to motivate a diverse TEAM, with a focus on safety and operational excellence.

Spanish language skills are highly desired.

Qualifications

• 1+ year of supervisory experience in a hotel environment.
• Ability to lead, motivate, coach, and develop a diverse TEAM.
• Excellent organizational and time-management skills in a fast-paced setting.
• Exceptional attention to detail and commitment to high cleanliness and service standards.
• Excellent communication and interpersonal skills with cross-department collaboration.

Responsibilities

• Supérieurise and support Housekeeping associates to ensure efficient daily operations and exceptional guest room cleanliness.
• Inspect guest rooms, floors, services, and public areas to ensure standards are met.
• Coach Room Attendants on cleanliness discrepancies with documentation and progressive discipline when needed.
• Communicate with Front Desk regarding late checkouts and room status discrepancies.
• Monitor daily housekeeping key inventory and conduct monthly linen inventories.
• Ensure safety, sanitation, and housekeeping procedures are followed.
• Maintain Lost and Found program per company standards.
• Supervise Housemen on corridor cleanliness, floor care, and organized closets.
• Assist with training, onboarding, and development of associates.
• Adjust staffing and assign duties based on operational needs.
• Respond to guest concerns professionally and promptly.
• Collaborate with Front Office, Engineering, and other departments to resolve issues.
• Promote teamwork and a positive work environment.
• Ensure compliance with policies, procedures, and brand standards.
• Perform additional duties as assigned by the Housekeeping Management Team.

Skills

Supervisory experience

Leadership

Communication

English fluency

Team motivation

Job description

Courtyard San Diego Mission Valley/Hotel Circle is seeking a Housekeeping Supervisor to lead daily housekeeping operations, inspect guest rooms and public areas, and develop associates to uphold the hotel’s high standards of cleanliness and guest service. The ideal candidate has hands-on leadership, strong communication, and the ability to motivate a diverse TEAM, with a focus on safety and operational excellence.

Spanish language skills are highly desired.